Job Description

SEASONAL POSITION

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

Please note: We are not accepting J-1 Visa students at this time and do not sponsor visas at our park. All candidates must be authorized to work in the United States at the time of their interview and will be required to provide proof of work authorization upon hire. Please ensure you are available to attend an in-person interview at the date and time you select, as exceptions cannot be made to this requirement.

IF YOU ARE A PREVIOUS AMBASSADOR, PLEASE APPLY HERE

What you get to do:
As a Food Service Ambassador, you’ll ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. Wherever you serve, you will:

• Enthusiastically greet and welcome guests
• Provide information to guests on food & beverage products being offered
• Make recommendations to fit each guest’s needs
• Support dietary restrictions, allergies and special needs
• Take orders in a prompt manner and ensure execution of delivery
• Maintain a clean working environment
• Operate cash register
• Maintain monies and sales information for audit and balance
• Follow proper cash handling procedures
• Prepare/carry vending trays

What it takes to succeed:

• At least 16 years old
• Commitment to exceptional guest service
• Ability to learn/use point of sale (cash register) systems
• Outstanding communication and interpersonal skills
• Strong organizational and multi-tasking abilities
• Ability to lift, carry, push and pull up to 50 lbs.
• Ability to walk and stand extensively
• Ability to work indoors and outdoors, in a variety of weather conditions
• Completion of all training, including ServSafe and RCS Responsible Vendor Training
• Flexibility in working varied shifts
• Previous cash handling experience preferred
• Food service and/or theme park experience highly desirable

What else is important:
Hours will vary based on the parks operating schedule and are not guaranteed.

• Seasonal Ambassadors must have at least 5 days of unrestricted (12 continuous hrs. within operating hours for the area) availability to include both weekend days (Saturday and Sunday) and holidays.
• Minors who are still in high school must have:
  • 2 days of unrestricted availability (10 continuous hours within operating hours for the area) to include both weekend days (Saturday and Sunday) and holidays and preferred availability after school during the week while school is in session.
  • Seasonal Ambassadors: 5 days of unrestricted availability (12 continuous hours within the operating hours for the area) to include both weekend days and holidays during our peak seasons. Typically, when school is not in session. (i.e. Spring break, Summer break, Thanksgiving Break, Christmas break, etc)

Compensation:

• 17.75 USD Hourly

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.