Job Description

Job Location: CC Atlanta - White, GA 301843244
Position Type: Seasonal
Salary Range: $18.00 - $20.00
Travel Percentage: Road Warrior
Job Shift: DayJob Overview: The Seasonal Field Service Helper plays a key role in assisting with the seasoned field tech with installation and repairs for automatic pool covers.
Position Essential Functions and Responsibilities:
To be successful in this role, the individual must perform the following essential duties and responsibilities satisfactorily. This list is not exhaustive, and additional duties may be assigned as needed. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Essential Functions:
- Assist in diagnosing and repairing automatic pool cover systems, addressing issues as indicated on service requests.
- Gather the necessary tools and equipment in preparation for each service job.
- Help in completing service documentation accurately, including recording all work performed and parts/components used.
- Provide professional, courteous service to customers always, ensuring a positive experience.
Secondary Functions:
- Aid in ensuring the company vehicle is stocked with necessary parts and tools for the day’s service jobs.
- Help in maintaining a clean and organized service vehicle and work area.
- Other duties as assigned.
- This position may require occasional overnight travel, depending on project or business needs.

Qualifications

Required Education:
- High school diploma or equivalent; an associate degree in electronics, mechanical engineering, or a related field is preferred.
Required

Experience:
- Minimum of 2 years of experience in a field service technician role or a similar position.
- Proven experience with troubleshooting and repairing electronic or mechanical equipment.
- Experience in customer service or client-facing roles is highly desirable.
Required Skills and Abilities:
- Strong technical and mechanical aptitude with the ability to understand complex systems.
- Proficient in using diagnostic tools and equipment for troubleshooting purposes.
- Excellent problem-solving skills with the ability to work independently and efficiently.
- Strong communication skills, both verbal and written, to effectively interact with clients and team members.
- Ability to read and interpret technical manuals and schematics.
- Flexibility to travel frequently and work in various environments.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Valid driver's license and a clean driving record.