Job Description

Company Description

Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for Team Members to help be part of this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè!

Job Description

An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to the Events and Storytelling Manager.

• Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market
• Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items
• Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library
• Communicates daily/monthly new information to Eataly teams
• Prepares and executes product tastings and demonstrations
• Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams
• Assists with events, such as feste and sagre, and tours for guests
• Circulates store regularly to ensure shopping carts are always available in designated areas
• Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift
• Performs other duties as required or assigned

Qualifications

• High school diploma or equivalent
• Knowledge of and passion for Italian food and beverage
• Outstanding communication and relationship-building skills
• Outgoing personality and ability to sell
• Intermediate computer skills
• Retail and/or restaurant experience preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

The range for this position is $17-$21/hr

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.