Job Description

PURPOSE OF POSITION:
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Under the general supervision of the Senior Director of Operations, the Nutrition Services Truck driver will manage the products, vehicles, and routes assigned to them. Every day the driver is expected to execute the loading and unloading of all trucks in an efficient and accurate manner. Drivers are then expected to run their assigned route to include unloading product in designated areas. The driver is required to conduct basic vehicle checks and report any maintenance issues. This position requires substantial physical effort as well as the usage of high-level customer service and communication skills.

ESSENTIAL FUNCTIONS:

• Drive and deliver orders to sites within a specific time frame using 16- and 26-foot refrigerated box trucks with hydraulic liftgates
• Unload product from truck in designated areas according to customer directions
• Ensure delivery order is accurate and all paperwork has been completed and collected
• Maintain all posted TN Dept. of Transportation Laws
• All other duties as assigned, including non-driving tasks within the warehouse and production facility

YMCA LEADERSHIP COMPETENCIES:
Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Build relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

• Must be at least 21 years of age.
• Must have valid Driver’s License, CDL preferred.
• Must be able to perform repeated manual lifting of heavy items over 50 pounds and be skilled in the usage of 2-wheel dollies.
• Ability to manage frequent stops and navigate local area with ease
• Ability to drive safely and work efficiently during inclement weather conditions
• Minimum of 6 months commercial driving experience or 3 months of food service delivery experience
• Previous customer service experience preferred
• Proficient in the usage of smartphones and navigation apps
• Able to pass a MVR

WORK SCHEDULE:Work schedules may vary based on daily workload, but typical hours are Monday - Friday. from 5:30 AM to 6:00 PM, with rotating Saturdays from 9:00 AM to 3:00 PM.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Ability to perform activities which require sustained concentration and attention.
• Ability to perform tasks that are repetitive
• Ability to lift at least 50 pounds and up to 100 pounds with the usage of 2-wheel dollies.
• Ability to stand for extended periods of time
• Be able to work in a fast-paced environment and give consistent and accurate product
• Be required to work outdoors and in adverse weather conditions.

The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.

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