Job Description

The Inn at Diamond Cove and Diamond’s Edge Restaurant are seeking an experienced Dock Hand to lead the marina operations for the 2026 season. This position will run through the end of October. The Dock Hand is responsible for overall operation of docks and all slip activity. This role will work closely with leadership and serve as the first person our guests interact with when arriving at the island. In this role, you will be responsible for the safe mooring of vessels, general operation of the docks, assisting boaters, maintaining a safe and clean environment throughout the harbor.

General Responsibilities:

• Direct, move, assist and securely moor vessels to dock
• Daily inspection and maintenance of docks to provide a clean and safe operation
• Provides the highest level of service to all guests
• Safely operates Marina owned marine and land vehicles
• Ability to multitask while also remaining professional in all situations
• First line of customer service for incoming boats
• Assist with guest shuttles to and from the inn as needed
• Responsible for daily operations of marina docks
• Supervise renting of slips including transit activity and reservations
• Ensures that Members and guests observe all marina rules and regulations
• Follow safety and environmental rules and complete required related training
• Other related duties as assigned

Requirements:

• 1+ years of customer service experience.
• Boating experience preferred but not required.
• Ability to learn and utilize marina software (Dockwa, Opera).
• Able to lift 50 pounds.
• Must be able to swim
• Available to work nights, weekends and some holidays.
• Strong verbal communication skills.
• Eagerness to learn new technical skills.
• Ability to work overtime as needed

EOE M/F/D/V