Oroton Group

Seasonal Customer Experience Specialist - Melbourne Outlet

Oroton Group  •  Melbourne, AU (Onsite)  •  1 day ago
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Job Description

About the brand

Established in 1938, Oroton has evolved over the decades to be a modern lifestyle brand, synonymous with craftsmanship, accessible luxury and a unique Australian sense of beauty. We are inspired by our purpose of creating accessible modern luxury for real life and sharing it with the world.

About the role

Be part of the Oroton legacy as a Seasonal Retail Team Member this festive season - bringing passion, energy, and style to create memorable experiences during one of our most rewarding times of year. As a brand ambassador, you'll develop a strong understanding of our collections to confidently guide customers through our iconic leather goods, accessories and ready-to-wear. From styling support to genuine connection, you'll ensure every customer feels welcomed, valued, and supported - bringing warmth and exceptional service to each interaction.

We are seeking Seasonal Customer Experience Specialists for the following store locations:

  • DFO South Wharf
  • Spencer St Outlet

What you'll bring to Oroton!

  • A genuine passion for fashion, styling and delivering exceptional customer experiences
  • Previous retail experience within apparel, accessories or premium retail (essential)
  • Confidence achieving sales targets and working towards KPIs
  • A proactive attitude and willingness to learn
  • Impeccable personal presentation that reflects the Oroton brand
  • Flexibility to thrive in a fast-paced retail environment during our busiest trading period

Seasonal Details

  • Commencement date from November 2026 - February 2027
  • Begin as a seasonal team member, with the opportunity to continue as an ongoing casual - and even step into permanent roles, depending on performance
  • Please note: Due to the nature of the festive trading period, successful candidates must be available throughout our blackout trading period, including weekends, late-night trading and public holidays

The benefits of working for Oroton: 

  • Generous Oroton product discounts!
  • Enjoy discounts with WHEREFIT to gyms, ICONIC Sport, Adore Beauty & HelloFresh. Access to our Employee Assistance Program and well-being initiatives
  • A structured induction plan to learn the ins and outs of Oroton’s 5C’s
  • Networking opportunities in high-end retail. Boost your career with a potential to stay on as an ongoing casual!
  • A supportive team culture where you'll learn, grow and celebrate success together

Inspired to be part of the World of Oroton? Apply today - we’d love to connect with you!

You must have full Australian working rights to be considered for this role. 

Oroton Group

About Oroton Group

Synonymous with accessible luxury, casual glamour and an ineffably Australian appreciation for the good life, Oroton is the preeminent luxury lifestyle brand in Australia. Founded in Sydney in 1938 by a gentleman called Boyd Lane, the company began as an importer of luxurious European textiles for the emerging Australian fashion industry.

From the beginnings of Boyd & Co in 1938 to the modern market presence of Oroton in 2018, the brand has continuously stayed at the forefront of innovation and style. Synonymous with the highest quality, Oroton has become one of Australia’s most prestigious and iconic brands, celebrated and loved for its unique heritage and ability to stay at the forefront of international trends. Today, all of our products are designed in Australia by our talented design team and crafted using the finest materials which are sourced from around the world.

Oroton offers many exciting career opportunities across all areas – from retail store team positions to roles in design, online, buying, merchandise planning, marketing, project management, logistics, finance, IT, HR, and visual merchandising.

We have opportunities Australia wide and an international presence in Malaysia also. Our support office is Sydney based in Chippendale and we offer many benefits to our valued team members.

If you have a passion for our brand and a strong desire to work with a dynamic and progressive retail leader, we would love to hear from you. Visit our careers page to learn more and to view our current opportunities.

http://www.oroton.com.au/careers

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Chippendale, AU
Year Founded
1938
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