Job Description

Dinosaur Bar-B-Que began in 1983 as a mobile concession unit serving great Bar-B-Que throughout the Northeast. In 1988, the company opened its first restaurant in Syracuse and has continued to grow to six locations serving delicious Bar-B-Que throughout New York State. Join our dynamic team for an exciting seasonal opportunity in catering, where you'll contribute to creating memorable culinary experiences and events!

At Dinosaur Bar-B-Que, fresh, homemade and high quality aren’t just catchwords; they’re our foundation. From our hickory-smoked Bar-B-Que and homemade salads and sides to our sauces and dry rubs, our commitment to quality is unyielding. Dinosaur Bar-B-Que has gained a reputation far and wide for serving some of the best BBQ in the country in a vibrant and lively setting.

Why work for us:

• Competitive pay at $19.00 to $20.00 per hour
• Employee purchase and meal program
• Eligibility to participate in our Employee Assistance Program (EAP)
• Sick time, earned on an accrual basis
• Work/Life Balance
• Fast-Paced work environment
• Fun and engaging work place
• Chance to be part of a great and rewarding team

Essential Duties and Responsibilities:

• Answers questions and has ability to make recommendations about our food, beverages, features, and catering services;
• Clearly understands correct procedures in serving Guests with allergens;
• Ability to take catering food and beverage orders from Guests, repeating order for Guest confirmation, and correctly entering orders in our point-of-sale system following established ringing guidelines;
• Understands online ordering procedures, and checks all tickets to ensure the guest receives the correct food;
• Performs a confirmation call for all orders/deliveries, and verifies the accuracy of the guest check;
• Follows all guidelines and procedures to confirm accurate catering execution;
• Adheres to all tendering guidelines: writing included gratuity on credit card slip, receipt on site procedures, closing the check and following established cash handling procedures;
• Completes Mileage logs as necessary, and turns into the Manager weekly
• Assists other Team members in meeting Guest needs, providing cooperative service and following safety standards;
• Attends and works onsite and offsite events as needed;
• Performs all duties and responsibilities according to the Company’s written Employment Guidelines, including Performance Expectations and Dress/Style/Grooming Guidelines;
• Keeps immediate supervisor promptly and fully informed of all Guest service issues. Takes prompt corrective action as appropriate;
• Treats all Guests, Team Members, and Managers with the greatest degree of respect and courtesy. Maintains a friendly and cooperative attitude while at work. Portrays a favorable image of Dinosaur Bar-B-Que at all times; and
• Performs related tasks as assigned by Restaurant Management.

Requirements:

• 6 mos. to 2 years related experience required.
• Valid Driver’s License and good driving record.
• Must be able to speak and follow written and verbal communications, along with the ability to effectively communicate with internal and external customers.

Preferred:

• High school diploma.

Knowledge/Skills/ Abilities

• Ability to communicate clearly and concisely with Team Members and Managers and understand the predominant language(s) of our Guests;
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system;
• Must have a working knowledge of dining room and service procedures and functions; and
• Ability to manage his or her own work flow and resolve questions and problems with supervisor.

NOTE: Dinosaur Bar-B-Que® reserves the right to revise or change the position plan as the need arises. This position plan is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Dinosaur Bar-B-Que® is an Equal Opportunity Employer.