Job Description

📍Location: Blooms Café & Restaurant, Otley Garden Centre

📆Start date: As soon as you're available, in accommodation with notice periods.

Working Hours: 2x 4 hour shifts on Saturdays & Sundays, 8 hours per week

Do you enjoy interacting with customers? Do you thrive in a fast-paced environment? Do you love to help others and work as part of a team? Then we are looking for you!

Your goal will be to provide a warm welcome to all our Blooms restaurant visitors and do everything you can to make their trip a memorable one. You will be responsible for ensuring customers are served quickly and accurately, operating the tills, ensuring the restaurant area is impeccably clean and supporting the team with whatever is needed to help create a great working environment.

Key Responsibilities:

As a Catering Assistant your role includes but is not limited to these duties:

• Welcoming and seating customers
• Taking customer orders
• Assist with menu and beverage recommendations
• Preparing and serving beverage and food orders
• Setting tables
• Cash handling
• Handle customer complaints and resolve issues in a timely manner
• Cleaning tables and removing used cutlery
• Communicating effectively with the kitchen and staff members
• Reporting to shifts on time in impeccable uniform.

Skills Knowledge and Expertise:

Ideally, we are looking for someone who:

• Has previous experience working in a catering environment (preferable but not mandatory).
• Has previous experience using a barista machine (preferable but not mandatory)
• Friendly and sociable.
• Good attention to detail
• Willingness to learn new skills
• Is flexible to work additional shifts if required
• Ability to work in a fast-paced environment
• Knowledge of restaurant procedures

Why Join Our GREAT Garden Centre Team?

🌿 A GREAT Place to Work - Friendly, supportive, and full of team spirit.

⏰ Work-Life Balance - All roles operate within daytime hours – so your evenings stay yours.

🛍️ Up to 33% Staff Discount - On garden and home favourites (*varies by store).

🚗 Free On-Site Parking - Hassle-free parking every day.

🏆 GREAT Values & Recognition - We celebrate our team with monthly awards and shout-outs.

🎉 Monthly Engagement Events - From team updates to free food – we love getting together.

🌴 Enhanced Holiday Allowance - More time off that grows with your service.

🌱 Grow With Us - Company-funded development opportunities.

💚 Well-being Support to Help You Thrive - EAP including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.

💷 Pension Contributions - Helping you grow a secure future.

🪴 Supporting Causes That Matter to Our Team - Through our Kindness Pot, we donate to charities and local causes close to our team’s hearts – planting seeds of kindness in the community.