Job Description

Do you enjoy interacting with customers? Do you thrive in a fast-paced environment? Do you love to help others and work as part of a team? Then we are looking for you!

We are looking for two Seasonal Catering Assistants to join our friendly restaurant team at Pennine Garden Centre beginning as soon as possible for an 8-week period.

Your goal will be to provide a warm welcome to all our restaurant visitors and do everything you can to make their visit a memorable one. You’ll support with serving customers, preparing food and drinks, operating the tills, and ensuring the restaurant area is clean, organised, and inviting at all times.

This is a busy and physically demanding role, so you must be comfortable working at pace and being on your feet for most of your shift.

The working hours for both roles are 12:00-16:30, following a two-week rota:

Seasonal Role 1:

Week 1: Monday, Tuesday, Wednesday, Sunday Week 2: Monday, Tuesday, Wednesday

Seasonal Role 2:
Week 1: Wednesday, Thursday, Friday Week 2: Wednesday, Thursday, Friday, Sunday

Key Responsibilities:

As a Catering Assistant, your role includes but is not limited to:

• Welcoming and seating customers
• Taking customer orders
• Assisting with menu and beverage recommendations
• Preparing and serving food and drinks
• Operating tills and handling cash
• Clearing and cleaning tables
• Maintaining a clean and safe working environment
• Supporting the wider team where needed
• Handling customer queries and resolving issues promptly
• Communicating effectively with kitchen and front-of-house teams
• Reporting to shifts on time in full uniform

Skills, Knowledge and Experience

Ideally, we are looking for someone who:

• Has previous experience in a catering or hospitality environment (preferred but not essential)
• Is friendly, approachable, and enjoys working with people
• Has good attention to detail
• Is willing to learn and develop new skills
• Can work efficiently in a fast-paced environment
• Is flexible and reliable, including weekend working

Why Join Our GREAT Team?

🌿 A GREAT Place to Work
Friendly, fun, and down-to-earth – we cultivate a positive team spirit every day.

⏰ Work-Life Balance
All roles operate within daytime hours – so your evenings stay yours.

🛍️ Up to 33% Staff Discount
Treat yourself to garden and home favourites ( varies by department/concession).

🚗 Free On-Site Parking
Arrive stress-free with plenty of parking.

🏆 GREAT Values & Recognition
We live our values and celebrate yours with monthly awards and shout-outs.

🎉 Monthly Team Engagement Events
From information sharing to free food – we love bringing the team together.

🌴 Enhanced Holiday Allowance
More time off that grows with your length of service.

🌱 Grow Your Career
We support your development with company-sponsored training.

💚 Well-being Support to Help You Thrive
Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.

💷 Pension Contributions
Helping you plan for the future.

🪴 Supporting Causes That Matter to Our Team
Through our Kindness Pot, we support charities and local causes close to our team’s hearts.