Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As a Beverage Manager, you’re not just elevating the dining experience – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
As the Beverage Manager, you will be responsible for performing the following tasks to the highest standards:
Operations
Ensure that the F&B team is well trained to offer a luxurious dining experience to the guest including inventory management and service protocol.
Follow the safety & security guidelines set by the company/hotel at all times
Ensure that there is proper follow up and completion of all the tasks in the duty shift checklists
Leave management and rostering for the F&B team when necessary.
Responsible for sales and proper inventory count.
Management of daily inventory count as set by the standard operating procedure of the F&B operation.
Understands the full product knowledge.
Manage operations efficiently including outlet display, sales, pricing of beverage, receiving and inventory control
Anticipate guest needs and respond promptly
To be well aware of the trends in the market.
Responsible for relevant report
Working towards achieving the daily/monthly revenue targets
Accurate forecasting and budgeting for Food & Beverage
Monitor departmental P&L and account for expenses of the department.
Develop and ensure that departmental standard operating procedures are adhered.
Performance management of the F&B team in collaboration with Human Resources when required.
Working closely with related departments such as Front Office and Kitchen to ensure F&B experience for the guests is unparalleled.
To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
To maintain high Team focus by showing co-operation and support to colleagues in the pursuit of team goals.
To contribute ideas and suggestions to enhance operational/environmental procedures in the Resort.
To actively promote the services and facilities of the Conrad Maldives Rangali Island and the Conrad Hotels and Resorts to guests and suppliers of the Resort.
To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
To ensure that the Conrad Brand Standards are fully implemented and demonstrated by all Members of the Team.
To be fully familiar with the Conrad Brand Standards and the Quality Assurance Audit and to follow standards of service at all times.
To contribute positively to Stay Inspired by providing both guests and fellow Team Members through Flawless, Innovative, Authentic and Personalized service, seeking to always maintain a pleasant and hassle-free working environment
To maintain a high standard of personal appearance and hygiene at all times by adhering to the Conrad Maldives Rangali Island Grooming Standards.
To report to work punctually wearing the correct uniform and nametag at all times.
To have a complete understanding of and adhere to the resort’s policy relating to fire, hygiene, health and safety.
To takes direction from and carry out any requests by management in conjunction with work.
To provide guests with friendly, efficient, accurate and polite service at all times.
To keep up-to-date with the SALT (Satisfaction and Loyalty Tracking) results and to seek to positively influence these results by following the Conrad Brand Standards.
People
To maintain a high guest service focus by approaching your job with the guests always in mind and being proactive in a timely manner towards their needs and requests.
To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
To fully embrace the values of Hilton Worldwide and Conrad Hotels and Resorts.
To have a complete understanding of the Conrad Maldives Rangali Island’s Team Members Handbook and to adhere to the rules and regulations of the Resort.
Interact with guest and team members in a positive, friendly manner
Safety
Here’s what you’ll do during a typical day:
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
