Job Description

Why us?

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests can spend their days exploring Michigan Avenue, visiting the Art Institute, or enjoying the energy of the city. Yet some of their most memorable moments happen right here—unwinding in our cocktail lounge with exceptional service and a flawless atmosphere.

As a Bar Porter, you are an essential part of the experience behind the bar. Your attention to cleanliness, organization, and efficiency ensures our bartenders and servers can deliver seamless, elevated service. From maintaining a polished bar environment and resetting tables to stocking supplies and supporting the flow of service, your work keeps the lounge running smoothly and ensures every guest feels the luxury in the details.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and service-driven hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

Keep all bar/lounge equipment and supplies at the proper level throughout all hours of operation in order to ensure proper service to all guests.

Responsibilities

• Ensure that all bar areas are set up properly for lounge opening.
• Maintain the bar and lounge areas in a neat and orderly condition at all times.
• Assist bartenders in constantly checking the bar for condition of ashtrays, cocktail napkins, empty glasses, cleanliness, etc.
• Replenish ice as needed/requested.
• Ensure all bartenders have sufficient supplies throughout shift.
• Assist bartenders and cocktail servers as outlined on activity schedule or as required.
• Operate glasswashers as necessary, putting clean glassware in its place, checking often to ensure that there is enough on hand.
• Sweep and mop behind all bar areas at the end of every shift, removing, cleaning and replacing matting each time.

Qualifications

Education/Formal Training

Food Safety training and certification, ServSafe certified

Experience

Previous experience in similar position of 6 months or longer.

Knowledge/Skills

• Must have minimal hearing.
• Must have good vision.
• Must be able to see items and area to stock, clean and use proper supplies.
• Must have good speech skills.
• Must have good literacy and comprehension to identify proper stock items and record usage.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Repeated bending, pushing, pulling and lifting -up to 35 lbs. required.
• Ability to identify proper supplies.
• Repeated lifting, pushing, pulling and carrying up to 50 lbs. -cases of liquor, glasses, trash, cans, mopping and sweeping. Bending/kneeling required to clean and stock bar areas.
• Ability to mop and sweep, lift items above head to stock and bend to pick up items.
• Continuous standing, in order to stock and clean bar and lounge areas.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift

Benefits

Medical, dental, & vision insurance

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more

$20 - $24/hourly