Job Description

Job Purpose:

Ensuring that indent/new order is sent to our origin office for sea imports cargo. Updating clients on daily basis or when the client requires it. Ensuring that shipments are cleared, and procedures are correctly followed

Minimum Education and Experience Requirements:

• Matric
• 3 - 5 years experience in the Sea Freight Imports environment
• Computer Literate MS Office Suite
• Completed Incoterms Certificate Completed in last 2 years

Job Function:

• Receive new order booking from Sales Representative or Customer
• A file to be opened immediately, all correspondence to be printed and kept in the file.
• Get in touch with our office in the origin country, to contact the shipper and arrange shipment
• Provide our office with the necessary information such as booking confirmation, contract number, shipper contact detail etc.
• Keep client updated daily on the progress of their shipment/orders.
• Once the vessel sails all documents to be prepared for arrival in line with procedures obtained from booking office and file
• Requesting ANFS/ SOBS from various lines.
• Ensure files are registered on receipt of full and final pre-alerts.
• Ensure data quality on inhouse system to be maintained for auto-reporting to be meaningful.
• Requesting Clearing Instruction and all necessary documents from client
• Requesting Invoices from service providers
• Ensuring your files are invoiced within 24 hours after delivery
• Document packs to client within the agreed time frames.
• Arranging transport for deliveries of your shipments, Locally and Long distance
• Requesting and following up on PODS, ensuring that final closing of file is signed off by your Manager
• Advise client of any cost amendments from original Estimate.
• Handover all relevant documents to Customs Department for necessary framing of the Entry.
• Ensure clients are invoiced in line with what has been agreed and the costing is accurate and within agreed credit terms.
• Ensure invoices are dispatched regularly and in line with the procedure set out.
• Ensure supplier invoices are in line with proposed costing on the internal system
• Any other delegated tasks deemed as reasonable as assigned by the Reporting Manager