Job Description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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We are looking for a Sea Logistics Operational Care Specialist,Import to join our team and support the successful execution of import sea freight shipments. In this role, you will coordinate the day-to-day movement of cargo, work closely with customers, and ensure operational excellence across the shipment lifecycle. You'll play a key role in delivering reliable service, maintaining supply chain visibility, and contributing to a positive customer experience.

How you create impact

• Coordinate and execute import sea freight shipments in line with customer requirements and operational standards.
• Prepare, review, and maintain shipping, customs, and transport documentation accurately and on time.
• Monitor shipment progress and proactively communicate updates to customers and stakeholders.
• Collaborate with customers, carriers, transport providers, customs authorities, and internal teams to ensure smooth shipment execution.
• Identify and resolve operational exceptions, delays, and service issues in a timely manner.
• Ensure compliance with customs regulations, international shipping requirements, and company procedures.
• Maintain accurate data within operational systems and support efficient process execution.
• Contribute to service quality, customer satisfaction, and continuous improvement initiatives.

What we would like you to bring

• Experience in freight forwarding, ideally within sea logistics import operations.
• Strong understanding of sea freight processes, shipping documentation, and customs procedures.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong analytical and problem-solving skills with great attention to detail.
• Proficiency in working with operational systems, Microsoft Office applications, and digital logistics tools.
• Excellent communication skills and the ability to build effective relationships with internal and external stakeholders.
• A proactive and self-motivated approach, with the ability to work independently in a fast-paced environment.
• A customer-focused mindset with a commitment to service excellence and continuous improvement.

What's in it for you

Join a global leader in logistics and become part of a team that keeps international trade moving. You'll have the opportunity to expand your sea freight expertise, work alongside experienced professionals, and contribute to delivering best-in-class logistics solutions for customers around the world. At Kuehne+Nagel, we support your professional growth through continuous learning, development opportunities, and the chance to build a long-term career within a truly global organization.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.