Job Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
• We Live by Our Values - we role model our values 100% of the time
• We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

As our Sales Development Manager, you’ll lead a high-performing team of Sales Development Representatives responsible for driving top-of-funnel growth across multiple regions. You’ll coach, develop, and scale a team that’s the lifeblood of our pipeline — energising them to deliver quality conversations, qualified leads, and consistent revenue impact.

This role is part-coach, part-strategist, and part-technologist. You’ll bring a data-driven mindset, a love of experimentation, and the ability to drive performance through clarity, systems, and culture.

What You'll Do

• Lead and develop a global team of SDRs to achieve and exceed monthly pipeline generation targets
• Coach and mentor SDRs through regular 1:1s, call reviews, and skill-building sessions focused on consultative selling, storytelling, and objection handling
• Partner with Marketing and Sales Leadership to refine lead qualification criteria, optimise inbound/outbound motion, and improve conversion rates
• Own performance metrics across activity, conversion, and quality — using data from HubSpot, Outreach, and Pigment to drive insights and accountability
• Implement scalable systems that enhance productivity — AI-driven tools, sequencing, playbooks, and automations that free your team to focus on value
• Recruit, onboard, and retain top SDR talent — embedding the EH Way and fostering a culture of curiosity, ownership, and performance
• Collaborate cross-functionally with Product Marketing, Enablement, and RevOps to ensure consistent messaging and world-class prospect experience
• Champion experimentation — testing new outreach methods, channels, and AI-powered tools to stay ahead of industry trends

You’re an energetic, metrics-driven leader who thrives on developing people and building scalable systems. You know how to balance empathy with accountability, and you’re comfortable rolling up your sleeves to coach calls or tweak workflows when needed.

You’ll bring:

• 3–5+ years of experience leading SDR or BDR teams in a high-growth SaaS environment
• A proven record of hitting or exceeding pipeline generation goals
• Strong experience with CRM and sales engagement tools (Salesforce, Outreach, Gong, Relevance AI, etc.)
• Comfort using data to diagnose performance and drive coaching
• A passion for experimentation, AI-first sales enablement, and automation
• Strong collaboration skills — able to partner across GTM, Marketing, and Enablement
• Excellent communication and leadership presence across remote teams

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali, Dubai and are excited to meet in Gold Coast in Australia in September 2026

We’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. We verify candidate identity and location as part of our hiring process.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position