Codvo.ai

SDET - SAAS Contact Center (Pune)

Codvo.ai  •  Pune, IN (Onsite)  •  2 months ago
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Job Description

Job Title: SDET / Test Automation Engineer

About the Role

We are seeking a highly experienced SDET / Test Automation Engineer with a strong background in building scalable SaaS test automation frameworks and CI/CD pipelines.
The ideal candidate will have expertise in end-to-end automation across UI, microservices, performance, and E2E workflows, preferably within the contact center or communications technology domain
This role requires strong problem-solving skills, full lifecycle development experience, and a deep understanding of both backend and frontend technologies.

Key Responsibilities

  • Design and develop scalable, high-performance test automation frameworks and scripts.
  • Work across all phases of the Software Testing Life Cycle (STLC) planning, design, implementation, execution, deployment, and support.
  • Collaborate with Product Managers, UI/UX Designers, DevOps, and QA teams in an Agile/Scrum environment.
  • Build and maintain end-to-end automation using Playwright and other frameworks with BDD (Gherkin) practices.
  • Implement AI-driven automation solutions, including self-healing test capabilities.
  • Ensure code quality, maintainability, and security through best practices such as code reviews and CI/CD processes.
  • Perform performance testing and engineering using tools like JMeter and K6.
  • Participate in code reviews, mentor junior engineers, and advocate best development practices.
  • Develop strong debugging capabilities using languages such as Java, TypeScript, Python, or C

Must-Have Qualifications

  • 7+ years of hands-on experience in software development / SDET roles
  • Strong expertise in test automation tools such as Playwright, Cypress, or Selenium.
  • Experience with microservices architecture, Docker, and Kubernetes
  • Hands-on experience with SQL and NoSQL databases (PostgreSQL, MongoDB, Cassandra).
  • Familiarity with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions).
  • Experience with cloud platforms (AWS, GCP, Azure).
  • Proven experience working on SaaS applications with high availability and scalability
  • Experience integrating with third-party APIs and real-time communication tools (e.g., WebRTC).

Nice-to-Have Qualifications

  • Background in contact center software, customer engagement platforms, or VoIP systems
  • Experience with performance tuning and observability tools (Prometheus, Grafana, ELK stack).
  • Contributions to open-source projects or active participation in developer communities.

Preferred Background

  • Experience in SaaS or contact center technology companies (customer service, call center, or communication platforms).
  • Strong understanding and advocacy of Agile principles and practices
  • Ability to collaborate with cross-functional teams and drive problem-solving initiatives
  • Excellent communication, facilitation, and stakeholder management skills
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

Tech Stack

Backend:
  • Java, Spring Boot, REST APIs, Microservices
Frontend:
  • JavaScript, React.js, HTML5, CSS3
Testing:
  • Playwright, JUnit, Jest
Database:
  • PostgreSQL, MongoDB, Redis
DevOps:
  • Docker, Kubernetes, Git, CI/CD Pipelines
Cloud:
  • AWS / GCP / Azure
Messaging / Streaming (Optional):
  • Kafka, RabbitMQ
Monitoring / Observability:
  • Prometheus, Grafana, Datadog

Additional Details

  • Industry: IT Services & Consulting
  • Employment Type: Full-time, Permanent
  • Role Category: Engineering / Other
  • Education: Any Graduate
 
Codvo.ai

About Codvo.ai

At Codvo.ai, we specialize in leveraging artificial intelligence, cloud, and data to solve complex business problems and drive innovation. Our passion for innovation drives us to deliver solutions that not only meet but exceed your unique business needs, fostering smarter, more productive teams. Here’s why our approach has earned widespread acclaim from our clients:

67 Customer NPS: Our Net Promoter Score is a testament to the high level of satisfaction and loyalty among our clients. It underscores our ability to deliver quality and value through our specialized services, making us a preferred partner for businesses looking to leverage AI and data for competitive advantage.

78 Employee NPS: The satisfaction and engagement of our team directly influence the quality of service we provide. Our high employee NPS signifies a motivated, dedicated team that's committed to excellence. This positive work culture ensures that we can deliver exceptional AI-first engineering and enterprise data application services to you.

Our approach goes beyond traditional software development; we're dedicated to partnering with you to harness the power of AI and data. The combination of our high trial and engagement success rates, extensive experience, and positive feedback from both clients and employees positions us as more than just a service provider. We're your trusted ally in navigating the complexities of today's digital landscape, committed to transforming your vision into a reality with cutting-edge AI and data solutions.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Plano, Texas
Year Founded
2019
Website
codvo.ai
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