System Design & Development: Architect and implement clean, modular, and scalable backend services using Java, Spring Boot, and modern microservice principles.
Database Management: Design efficient database schemas and write optimized queries for RDS (MySQL/PostgreSQL) and, optionally, NoSQL databases like Elasticsearch, MongoDB, or DynamoDB
Messaging & Event-Driven Systems: Integrate Kafka or RabbitMQ to build robust and loosely-coupled event-driven architectures.
Caching Strategies: Leverage Redis or Memcached to implement high-performance caching strategies for scalable and low-latency systems.
Distributed Systems: Contribute to the design of distributed, resilient systems that can handle high throughput and concurrency.
Performance Optimization: Profile and tune backend performance across databases, APIs, and infrastructure.
Testing & Code Quality: Write clean, maintainable code with comprehensive unit and integration tests to ensure reliability and stability.
Startup Environment: Thrive in an agile, collaborative environment and take ownership of end-to-end feature delivery.
2-4 years of hands-on backend development experience in a product-based company (preferably SaaS).
Strong expertise in Java and Spring Boot ecosystem.
Solid understanding of Relational Databases (RDS, MySQL, PostgreSQL).
Experience with Apache Kafka or RabbitMQ for building asynchronous, decoupled systems.
Proficiency with Redis or Memcached for performance tuning and data caching.
Strong problem-solving skills and ability to work independently in a fast-paced, startup-like environment.
Passion for writing clean, readable, and efficient code with strong testing discipline
Hands-on experience with RESTful API design, microservices architecture, and integration of third-party services.
Strong cross-team collaboration skills, with the ability to work effectively with product, frontend, QA, and DevOps teams to deliver reliable features end to end.
Backed by leading AI visionaries and trusted by Fortune 50 brands, Netomi delivers the only agent-centric CX platform proven at global scale.
Deployed in weeks, our full-stack, omnichannel solution orchestrates runtime-reasoning agents that plan, act, and continuously optimize customer interactions across chat, voice, email, and messaging—in Autopilot or Co-Pilot mode.
Pre-built integrations seamlessly connect to every major desk, CRM, or home-grown system, while open MCP gateways and A2A links expand agent collaboration across enterprise domains, powering customer interactions with live data.
A sanctioned generative-AI layer ensures security, compliance, and brand consistency. Outcome-guided playbooks and a no-code studio empower business teams to build, govern, and optimize workflows without engineering support.
With Netomi, enterprises aren’t just responding to customers. They’re anticipating needs, resolving issues before they arise, and building lasting customer love. It’s the foundation for a new era of proactive, preemptive care that transforms CX from a cost center into a competitive advantage.
