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  Execute network operations involving configuration, monitoring, and analysis of customer circuits across optical and electro-optical multiplexers, TDM, routers, and switches.
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  Perform real-time circuit redesign and alternate routing to restore customer connectivity during outages, degradations, maintenance windows, and scheduled or unscheduled service interruptions.
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  Develop alternate routing strategies and redundancy approaches to support mission continuity during network events.
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  Monitor scheduled outages and communicate impact or status updates to the SDA community.
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  Work directly with customers, engineers, and other NOC teams to maintain maximum network availability and reduce mission impact.
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  Proactively monitor network alarms using platform-specific network management tools.
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  Use incident management systems to document outages, degradations, fault isolation steps, escalations, and resolution activity throughout the incident lifecycle.
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  Maintain an offline configuration management database of SDA sites and circuits that traverse the DISN.
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  Assess network incidents, identify deficiencies, and recommend corrective actions across transport and IP environments.
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  Troubleshoot and support technologies such as routers, switches, crypto devices, Ciena, Cisco, Juniper, MSPP, DWDM, Optical Switching, SONET/SDH, and satellite communications.

Requirements

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  Security+ CE or equivalent DoD 8570 IAT Level II certification prior to start.
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  Ability to work in a 24/7 shift-based operational environment.
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  Working knowledge of Transport and IP network topologies.
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  Experience supporting network operations, circuit troubleshooting, fault isolation, or service restoration in a mission-focused environment.
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  Ability to document technical actions clearly in incident management or ticketing systems.

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  Tech Control Facility or Cyber Transport experience.
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  Circuit actions experience, including routing, restoral, and outage coordination.
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  Telco NOC, inside plant, or outside plant experience.
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  Experience with alarm surveillance, fault management, LAN maintenance, or performance management.
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  Experience with Microsoft Office tools, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
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  Familiarity with DISN, DoD network operations, transport systems, or satellite communications environments.
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  Bachelor’s degree and 2–4 years of relevant experience; or
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  Master’s degree with less than 2 years of relevant experience; or
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  Equivalent combination of education, training, certifications, and experience.

Benefits

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  Paid Time Off  PTO):TEN (10) Paid days off & FIVE (5) Floating days off.

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  Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
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  Payroll: Paid Bi-Monthly.
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  401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility – 21 years of age or older, after 3 months of employment
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  Individual or company-wide performance and recognition awards (Quarterly

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  UNITED HEALTHCARE PPO, extensive national coverage.
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  INCLUDES: Medical/Dental/Vision/HSA.
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  Eligible on the first of the month, immediately after the start date.
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  Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.

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  Training & Career Development Reimbursement of Tuition and training needed to support career development.
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  $150 monthly reimbursement contribution paid monthly towards parking expenses.
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  Receipts must be submitted by the close of business on the 25th of each month.
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  Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.

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  Performance bonus – Project-based
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  Yearly bonus – Company based