Job Description

SD Performance & Continuous Improvement Specialist

Are you passionate about driving performance improvement and continuous optimization across complex digital operations?

Do you enjoy working closely with customers, rig-site teams, and cross‑functional stakeholders to deliver measurable value?

Join our innovativeIntegration & SolutionsTeam

OurIntegration & SolutionsTeam supports critical customer operations by delivering technology-enabled performance insights and continuous improvement initiatives. We collaborate closely with rig-site, onshore, and digital teams to drive operational excellence, standardization, and long-term value creation using Baker Hughes Digital solutions.

Partner with the best

As an SD Performance & Continuous Improvement Specialist, you will act as a technical leader across complex customer projects. You will engage with customers and internal stakeholders tooptimizeperformance, drive continuous improvement, and ensure effective application of Baker Hughes technologiesand productsthroughout the project lifecycle.

As an SD Performance & Continuous Improvement Specialist you will be responsible for:

• Act as a technical leader and mentor on complex, integrated customer implementations across projects and organizations.
• Partner with customers to define technical requirements, perform analysis, and estimate implementation effort.
• Deliver detailed solution designs, owning technical deliverables throughout the full project lifecycle.
• Collaborate with Project Managers, Consultants, and cross‑functional teams, adhering to change management and execution standards.
• Drive performance improvement, cost efficiency, lessons learned, and continuous improvement across the project portfolio.
• Engage with rig site, wellsite, and onshore teams to review performance, gather feedback, and implement improvements.
• Leverage product capabilities to promote standardization, minimize customization, and maximize reuse of existing solutions.
• Maintain strong customer communication, continuously enhance technical skills, and work effectively both independently and within teams.

Fuel your passion

To be successful in this role you will:

• Have a Bachelor’s degree from an accredited university or college
• Have relevant professional experience in drilling performance and/or rig‑site automation environments
• Have extensive experience in software analysis, solution design, architecture, and methodologies
• Have strong rig‑site operational knowledge and understanding of the well construction process
• Have proven experience with data extraction, conversion, and performance analysis
• Have strong spoken and written English communication skills
• Have the ability to clearly articulate Baker Hughes’ value proposition to customers
• Have demonstrated capability to proactively identify issues and work independently while collaborating effectively with cross‑functional teams

Work in a way that works for you

We recognize that everyone is different, and the way people work best can vary. This role supports flexible working arrangements designed to help you balance personal and professional needs while delivering results. the following flexible working patterns:

• 4 days work from office and 1 day work from home

Working with us

Our people are at the heart of what we do at Baker Hughes. We are committed to creating an environment where employees are developed, engaged, and empowered to bring their whole selves to work. We invest in continuous learning, leadership development, and well‑being across our global workforce.

Working for you

Baker Hughes has been innovating energy technology for more than a century. To continue shaping the future, we reward those who embrace change, collaboration, and continuous improvement with meaningful and competitive rewards.

The Good Stuff

Join us and enjoy:

• Contemporary work‑life balance policies and wellbeing programs
• Comprehensive private medical care options
• Life insurance and disability coverage
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Senior Specialist - Digital Implementation & Enablement