Job Description

SCUK Non-Financial Risk and Control ManagerCountry: United Kingdom

Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the UK. We are pleased to share that we are looking for a Non-Financial Risk & Control Manager to join our Risk team on a 12-month Fixed Term Contract.

Reporting to the Head of Non-Financial Risk, the purpose of the role is to manage, report and provide oversight of risk and controls within SCUK while being the SME and overall responsible lead for Non-Financial Risk and Control Management including Operational Risk and Resilience. You will be responsible for the day-to-day management for your team across the Non-Financial Risk and Control function and will also ensure SCUK remain aligned to group wide initiatives, frameworks and policies.

Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered.

Responsibilities will include:

General Strategy

• Managing the Non-Financial Risk team on a daily basis including through appropriate planning
• Oversight, tracking and ownership of the risk appetite for non-financial risks
• Preparation and presentation relevant Non-Financial Risk initiatives in respect and applying the methodology of shareholders and/or group
• Oversight and approval of the Operational Risk Assessments carried out by the business on change management initiatives
• Oversight and approval within mandated level of Risk Acceptance requests
• Monthly preparation and presentation of relevant management information to relevant committees
• Supporting with the oversight of the SCUK Risk and Control Self-Assessment with the appropriate representation at SCUK and SanUK/SCF fora
• Incident Management - supporting investigations and resolution in accordance with policies while collating, reporting and escalating those incidents posing a threat to SCUK
• Supporting the activities relating to all Bronze Crisis Management events, including escalation to Silver CM, facilitation of firm wide events and reporting requirements
• Oversight of Joint Ventures in all relevant aspects of Operational Risk, Resilience and controls performance

Technical Knowledge

• Maintain up-to-date awareness of all relevant SCUK policies and processes.
• Possess a relevant industry qualification with at least 3 years’ experience in a Risk and Control environment.
• Act as the SME in regard to risk related management tools

Stakeholder Engagement

• Establish sound working relationships with all areas of the business
• Maintain relationships with both Santander UK and Santander Consumer Finance Division (Madrid)
• Maintain relationships with Heads of Department, Senior Management and Directors
• Work with stakeholders across the business to review and identify SCUK’s top risks under the Risk and Control Self-Assessment program (‘RCSA’)

Communication and Reporting

• Responsible for the timely production of high-quality MI reporting suite/dashboard for all related Risk types

• Establish and maintain effective communications with Senior Management within SCUK, SAN UK, SCF, joint ventures and manufacturer partners

Outsourced Oversight

• Oversight and monitoring of any outsourced or other SCUK department related activities to ensure performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are delivered and contractual obligations are verified and audited

Risk

• Responsible for the activities relating to Non-Financial Risk Management, engaging with stakeholders to address issues and escalate to Senior Managers or Fora as necessary
• Dealing with/escalating identified risks in relation to SCUK policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework

Controls

• Responsible for the management of designing, implementing and performing second line internal controls

What we’re looking for:

• Work experience in a similar role within a Risk function (ideally within Financial Services)
• Experience of managing projects and progressing activity to meet required timeframes and company objectives
• Good and demonstrable communication skills
• Able to establish and maintain good relationships with levels across the business
• Previous report writing experience
• Attention to detail, well organised and self-motivated
• Ability to analyse, enquire and challenge information
• Willingness to learn with an open mind to challenge existing procedures
• Risk analysis experience within Financial Services (desirable - not essential)
• A sound knowledge of policies and procedures within financial services regulated and compliant environments (desirable - not essential)
• Strong PC software skills and the ability to produce good quality, accurate working documentation and presentations, including business case proposals and requirements, briefs and presentations (desirable - not essential)

We have a range of benefits available which include:

• Competitive salary of £70,000-£75,000 (dependent on skills & experience)
• 30 days holiday per annum, plus bank holidays
• Annual bonus based on personal and company performance
• Car allowance
• Private medical cover
• £500 flexible benefit allowance
• Generous pension contributions
• Employee assistance programme
• Sharesave scheme
• Gym passes at a reduced rate for 3,000 gyms, leisure centres etc

Other things you need to know:

• The hours for this role are 09:00-17:00 across Monday to Friday

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.

Should you want to be considered for part time hours, please let us know and we can assess your requirements.

What are the next steps:

If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.