Job Description

Why GM Financial Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

About the Role:

The Scrum Master III serves as a servant leader and Agile coach, guiding teams and stakeholders in the adoption of Scrum principles, Agile best practices, and continuous improvement. This role facilitates Agile ceremonies, promotes team collaboration, and helps ensure work is prioritized and aligned with business value.

They also remove impediments, foster a culture of transparency and trust, and empower teams to become self-organized and high-performing. This position partners closely with Product Owners and stakeholders to support successful delivery, improve team maturity, and enhance Agile effectiveness across the organization.

In this role you will:

• Guiding and coaching the Scrum Teams and organization on how to apply agile values and principles, and use the Scrum Framework to delight customers
• Assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity
• Protect the team from outside influences and remove impediments
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Assisting with internal and external communication, improving transparency, and radiating informationSupporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog
• Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
• Facilitating various Scrum and/or Kanban activities such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Empowering the team to be self-organized

What makes You an ideal candidate?

• Must exhibit expert knowledge of agile frameworks including Scrum and Kanban
• Professional Scrum Master and advanced certification and at least 5 years of agile experience.
• Prefer proficient in the use of Agile delivery tools such as TFS, Jira and Azure DevOps.
• Demonstrated evidence of continuous learning mindset Exceptional coaching and mentoring skills at the team and management levels
• Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners with the ability to deep dive for advanced topics
• A change agent; progressively challenging the team and organization to continuously improve
• Excellent understanding of product and sprint backlog tracking, burn down metrics, and velocity
• Strong negotiation, leadership, and written and verbal communication skills
• Strong knowledge, skills, and ability working in a collaborative team environment
• High maturity of diplomacy and ability to see and rationalize multiple points of view
• Excellent people skills, with an ability to partner with a diverse leadership team
• Servant leader who Supports the development team, the product owner, and the organization
• High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
• Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions.
• Ability to provide leadership through influence, inspiration, collaboration and teamwork.
• Ability to listen and communicate effectively with others both verbally and in writing.
• Ability to demonstrate integrity while successfully managing work demands and pressure.

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection

Work Experience and Education

• 4-6 years leading Agile teams as a Scrum Master Req
• High School Diploma or equivalent required
• Bachelor’s Degree in related field or additional equivalent work
• Scrum Master Certification CSM, PSM I, PMI-ACP Req
• Advanced Scrum Master Certification: PSM II (Scrum.org) or A-CSM (Scrum Alliance) Pref
• PSM III, CSP-SM strongly Pref Subject to stressful situations
• Limited travel may be required to support business needs
• Possibility of working long hours

What We Offer Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work — we thrive.

Compensation Competitive salary and bonus eligibility

Work Life Balance Flexible hybrid work environment. 2 days onsite Tuesday and Wednesday, 3 days remote per week.

Location: Arlington, TX

Sponsorship Notice: At this time, we are unable to offer employment sponsorship for this position. This includes, but is not limited to, H-1B, TN, L1, and OPT visa types.

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