Job Description

We are looking for an experienced Scrum Master / Agile Delivery Lead to support high-performing, cross-functional technology teams. The successful candidate will facilitate Agile ways of working, enable effective Scrum ceremonies, remove impediments and help teams continuously improve delivery outcomes.

This role is suited to professionals with 10–15 years of relevant experience in Agile software delivery. Candidates with more than 15 years of experience will not be considered.

Key Responsibilities

• Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews and Retrospectives.
• Coach Scrum Teams, Product Owners and stakeholders on Scrum principles, Agile practices and team collaboration.
• Support backlog refinement, story readiness, estimation and prioritisation in partnership with Product Owners and Engineering Leads.
• Promote effective sprint planning, clear sprint goals and predictable delivery.
• Identify and remove impediments, risks and dependencies impacting team progress.
• Coordinate cross-team dependencies and support collaboration across distributed teams.
• Track and communicate sprint progress, delivery risks, dependencies and key Agile metrics.
• Support PI Planning, quarterly planning and other scaled Agile planning activities where required.
• Maintain effective Jira and Confluence usage, including backlog, sprint and reporting hygiene.
• Encourage continuous improvement through retrospectives, actionable improvement plans and Agile maturity coaching.
• Facilitate transparent communication between Product, Engineering, QA, Operations and business stakeholders.
• Help create an environment of accountability, collaboration, psychological safety and shared ownership.

Required Experience and Qualifications

• 10–15 years of professional experience, with significant experience working as a Scrum Master or Agile Delivery Lead.
• Proven experience supporting multiple Agile or Scrum teams in software development environments.
• Strong understanding of Scrum, Agile principles, servant leadership and Agile coaching practices.
• Experience with Jira, Confluence or equivalent Agile delivery tools.
• Experience managing impediments, dependencies, risks and stakeholder communication.
• Experience working with geographically distributed, cross-functional technology teams.
• Experience with scaled Agile practices and PI Planning is desirable.
• Excellent facilitation, communication, influencing and conflict-resolution skills.
• Degree in a relevant field or equivalent professional experience.

Mandatory Certifications

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM) or equivalent Scrum certification.
• Agile certification, such as SAFe Agilist, SAFe Scrum Master, PMI-ACP or equivalent.

Desirable Skills

• Experience in financial services, capital markets, market data or index platforms.
• Experience using Agile metrics such as velocity, throughput, cycle time, sprint predictability and team health.
• Ability to coach teams through Agile transformation and evolving delivery practices.
• Strong problem-solving skills and a proactive, collaborative mindset.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice