Job Description

Development / Scrum Master

The Scrum Master will play a critical role in enabling high performing Agile delivery for the Digital Integration Hub (DIH), centralized integration platform for Trading and Asset Services. This role blends traditional Scrum Master responsibilities with hands on technical expertise in ETL development, connector design, and integration workflows. You will guide a Scrum Team, support the development of DIH connectors, remove impediments, and ensure predictable, high quality delivery of integration solutions.‑performing Agile delivery for the ‑on technical expertise in ETL development, connector design, and integration workflows. You will guide ‑quality delivery of integration

This position requires strong facilitation skills, technical depth, and the ability to collaborate with development, product, QA, DevOps, and business stakeholders.

Position Responsibilities:

Team Facilitation

• Lead Agile/Scrum ceremonies for the development team (stand ups, sprint planning, backlog refinement, reviews, retrospectives)
• Ensure team follows Agile principles and DIH delivery standards
• Partner with the Business Analyst to break down initiatives into sprint‑level work and maintain a healthy backlog
• Track team progress, manage risks, and ensure transparency across stakeholders
• Identify and remove impediments that block team progress
• Drive continuous improvement through effective retrospectives and actionable follow ups
• Promote Agile best practices and help mature DIH’s delivery processes

Technical Support

• Interact with Product Owners, Business Analyst, and other stakeholders to define system requirements and/or necessary modifications
• Participate in software design meetings and analyze user needs to determine technical requirements
• Write technical specifications based on conceptual design and stated business requirements
• Build strong relationships with stakeholders to ensure alignment on priorities and integration needs
• Assist the development team in designing process flows, code reviews, testing and debugging of applications
• Work with Development Manager to ensure all integration workflows, connectors, and API interactions follow security standards and industry best practices
• Support security reviews, audits, and remediation activities as part of the development lifecycle
• Champion a quality first mindset across the Scrum team, ensuring that testing, validation, and peer review are embedded into every stage of development
• Collaborate with QA engineers to define clear acceptance criteria, test strategies, and quality gates for all connector and integration work
• Promote automated testing practices where possible to improve reliability and reduce manual effort.
• Collaborate with QA Manager to monitor quality metrics (defect rates, escaped defects, test coverage, cycle time) and drive continuous improvement based on trends.
• Collaborate with QA & DevOps teams to ensure smooth delivery.
• Train and communicate with internal teams (Client Training, Client Relationship, Professional Services, Sales) on DIH applications and integrations.
• Support the Business Analyst or Product Owner in preparing release notes, training materials, and technical documentation.

Position Requirements:

• Bachelor’s degree in software engineering, computer science or other related discipline or the equivalent combination of education, training, or work experience
• Scrum Master or other servant leadership experience
• Experience supporting ETL or integration focused development teams
• Strong understanding of Agile frameworks, delivery metrics, and team level coaching
• Hands-on experience with ETL (Extract, Transform, Load) technologies
• Proficiency in ETL development using tools such as Adeptia, Azure Data Factory, Informatica, or similar platforms (Adeptia preferred)
• Strong conflict‑resolution skills and the ability to navigate competing priorities with diplomacy
• Deep understanding of API‑driven architectures (SOAP/REST), including modern authentication methods
• Strong SQL skills and familiarity with JavaScript, or equivalent programming language
• Familiarity with secure coding practices, especially around data movement and API consumption
• Knowledge of CI/CD pipelines, automated testing, and DevOps practices
• Understanding of data modeling concepts, including schemas, transformations, and data lineage
• Ability to analyze and document complex business and technical processes
• Ideal candidate has previous experience in the FinTech industry with exposure to financial markets, private equity, or investment accounting
• Knowledge of end-to-end software development life cycles, e.g., Agile, SAFeAgile
• Strong interpersonal communication skills
• Excellent written, verbal communication and presentation skills
• Experience working with globally distributed teams.
• Excellent analytical, decision-making, problem-solving, team and time management skills 

About Digital Integration Hub

Digital Integration Hub (DIH) team is structured horizontally across Trading & Asset Services business and aims to build and rebuild digital connectors between internal products as well as third-party partners. DIH seeks to integrate products and solutions using modern integration standards and best practices. DIH works with business/solution leaders responsible for key ecosystems to meet integration requirements aimed at linking products and solutions to provide a more automated, unified experience for our clients. DIH is a centralized home for strategic integrations, established to build, enhance, maintain, and support strategic integrations.

Position Responsibilities:

Team Facilitation

• Lead Agile/Scrum ceremonies for the development team (stand ups, sprint planning, backlog refinement, reviews, retrospectives)
• Ensure team follows Agile principles and DIH delivery standards
• Partner with the Business Analyst to break down initiatives into sprint‑level work and maintain a healthy backlog
• Track team progress, manage risks, and ensure transparency across stakeholders
• Identify and remove impediments that block team progress
• Drive continuous improvement through effective retrospectives and actionable follow ups
• Promote Agile best practices and help mature DIH’s delivery processes

Position Requirements:

• Bachelor’s degree in software engineering, computer science or other related discipline or the equivalent combination of education, training, or work experience
• Scrum Master or other servant leadership experience
• Experience supporting ETL or integration focused development teams
• Strong understanding of Agile frameworks, delivery metrics, and team level coaching
• Hands-on experience with ETL (Extract, Transform, Load) technologies
• Proficiency in ETL development using tools such as Adeptia, Azure Data Factory, Informatica, or similar platforms (Adeptia preferred)
• Strong conflict‑resolution skills and the ability to navigate competing priorities with diplomacy
• Deep understanding of API‑driven architectures (SOAP/REST), including modern authentication methods
• Strong SQL skills and familiarity with JavaScript, or equivalent programming language
• Familiarity with secure coding practices, especially around data movement and API consumption
• Knowledge of CI/CD pipelines, automated testing, and DevOps practices
• Understanding of data modeling concepts, including schemas, transformations, and data lineage
• Ability to analyze and document complex business and technical processes
• Ideal candidate has previous experience in the FinTech industry with exposure to financial markets, private equity, or investment accounting
• Knowledge of end-to-end software development life cycles, e.g., Agile, SAFeAgile
• Strong interpersonal communication skills
• Excellent written, verbal communication and presentation skills
• Experience working with globally distributed teams.
• Excellent analytical, decision-making, problem-solving, team and time management skills 

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.