Job Description

We are looking for a Scrum Master to facilitate Agile practices and support our software development teams in delivering high-quality solutions effectively. This role will guide Scrum ceremonies, remove impediments, promote collaboration, and help teams continuously improve their processes, delivery capabilities, and overall performance.

The ideal candidate should have a strong understanding of Agile and Scrum principles, experience working with multidisciplinary software development teams, and excellent facilitation, communication, and problem-solving skills.

Key Responsibilities

• Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions.
• Coach team members on Agile and Scrum principles, practices, and values.
• Support Product Owners in maintaining a clear, prioritized, and actionable product backlog.
• Help development teams define realistic sprint goals and manage sprint commitments.
• Identify, track, and help remove impediments affecting team productivity or delivery.
• Promote effective communication and collaboration among developers, Product Owners, stakeholders, and other teams.
• Monitor sprint progress, delivery metrics, team capacity, and overall performance.
• Identify risks, dependencies, and delivery challenges, ensuring timely visibility and follow-up.
• Encourage continuous improvement through actionable retrospectives and process enhancements.
• Protect the team from unnecessary interruptions and help maintain focus on sprint objectives.
• Support teams in becoming increasingly autonomous, collaborative, and accountable.
• Facilitate alignment between technical teams and business stakeholders regarding priorities, expectations, and delivery timelines.
• Help coordinate dependencies across teams and contribute to broader Agile planning activities.
• Promote transparency by maintaining accurate Agile boards, reports, and delivery information.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Industrial Engineering, or a related field.
• At least 3 years of experience as a Scrum Master, Agile Project Coordinator, or in a similar Agile delivery role.
• Solid understanding of Scrum, Kanban, Agile principles, and the software development lifecycle.
• Experience facilitating Agile ceremonies and working with multidisciplinary software development teams.
• Experience using Agile project management tools such as Jira, Azure DevOps, Trello, or similar platforms.
• Ability to identify obstacles, manage dependencies, and facilitate effective problem-solving.
• Strong communication, facilitation, conflict-resolution, and stakeholder-management skills.
• Ability to analyze delivery metrics and translate them into opportunities for improvement.
• Strong organizational skills and the ability to work effectively in a dynamic environment.
• Intermediate or advanced English proficiency.

Preferred Qualifications

• Scrum Master certification, such as CSM, PSM I, SAFe Scrum Master, or equivalent.
• Experience working with distributed or remote technology teams.
• Familiarity with software engineering, DevOps, quality assurance, and product development practices.
• Experience supporting more than one Agile team or coordinating cross-team dependencies.
• Knowledge of Agile metrics such as velocity, cycle time, lead time, throughput, and sprint predictability.
• Experience supporting Agile transformation or team maturity initiatives.

Key Success Factors

• Strong ability to influence without direct authority.
• Proactive identification and resolution of delivery risks.
• Ability to create trust and psychological safety within teams.
• Balance between team autonomy, accountability, and business priorities.
• Focus on continuous improvement and measurable outcomes.
• Adaptability when working with changing priorities and different team maturity levels.