Hexaware Technologies

Scrum Master

Hexaware Technologies  •  Mexico (Onsite)  •  2 days ago
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Job Description

ob Description – Scrum Master

Position: Scrum Master

Experience: 6–12 years

Employment Type: Full-time

We are seeking an experienced Scrum Master with SAFe Agile expertise to lead Agile teams in delivering high‑quality products through Scrum, Kanban, and scaled Agile practices. The ideal candidate will facilitate Agile ceremonies, ensure adherence to SAFe frameworks, remove impediments, and enable continuous improvement across teams and programs.

Key Responsibilities

Scrum & Agile Delivery

  • Facilitate core Scrum ceremonies: Sprint Planning, Daily Stand‑ups, Sprint Review, and Retrospective.
  • Guide teams in applying Agile principles, Scrum practices, and SAFe guidelines.
  • Ensure teams maintain sprint commitments, velocity tracking, and quality standards.
  • Collaborate with Product Owners to refine and maintain a healthy product backlog.
  • Support estimation, PI Planning, story splitting, and capacity planning.

SAFe Framework Responsibilities

  • Participate actively in Program Increment (PI) Planning, Scrum of Scrums, and ART-level syncs.
  • Align team deliverables with the Agile Release Train (ART) roadmap.
  • Coordinate dependencies with other teams, System Architects, and Product Management.
  • Ensure compliance with SAFe processes, including ART readiness and inspect & adapt sessions.

Team Coaching & Leadership

  • Coach the team on self-organization, cross-functionality, and continuous improvement.
  • Identify and remove blockers to keep the team focused and productive.
  • Promote a culture of transparency, trust, and collaboration.
  • Drive adoption of Agile engineering practices (CI/CD, DevOps practices, automated testing).

Stakeholder Management

  • Work closely with Product Owners, Business Analysts, and cross‑functional leaders to ensure alignment.
  • Provide regular reports on team performance, risks, and progress.
  • Manage stakeholder expectations and facilitate smooth communication across teams.

Continuous Improvement

  • Conduct Agile maturity assessments and drive process improvements.
  • Implement metrics (velocity, burndown, predictability) to improve delivery effectiveness.
  • Lead retrospectives to identify actions and ensure follow‑through.

Required Qualifications

  • 6+ years of experience as a Scrum Master in Agile/Scrum environments.
  • Proven experience working in SAFe Agile setups (ARTs, PI Planning, SS, I&A).
  • Strong understanding of Agile principles, Scrum, Kanban, XP, and Lean processes.
  • Hands‑on experience using tools such as Jira, Azure DevOps, Rally, VersionOne, or similar.
  • Excellent communication, facilitation, conflict resolution, and coaching skills.
  • Ability to manage multiple teams or complex cross-team dependencies.

Preferred Qualifications

  • SAFe certifications such as:
  • SAFe Scrum Master (SSM)
  • SAFe Advanced Scrum Master (SASM)
  • SAFe Agilist (SA)
  • Scrum certifications: CSM, PSM I/II
  • Experience in large-scale enterprise transformation programs.
  • Knowledge of DevOps, CI/CD pipelines, and modern engineering practices.
Hexaware Technologies

About Hexaware Technologies

At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.

As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.

Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Navi Mumbai, IN
Year Founded
Unknown
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