Location: Remote with occasional office visits

Contract Duration: 6 months

The organization is seeking a seasoned, certified Scrum Master to support agile delivery of enhancements within Fraud applications. This role requires a strong command of Agile methodologies and a working knowledge of Agile Standards & Practices, PMLC, and SDLC. The Scrum Master will coach teams, optimize delivery practices, and execute initiatives across digital customer experiences in a high-pressure FinTech environment, ensuring alignment with strategic objectives.

Pay: T4 $72 / IC: $83

RESPONSIBILITIES

• Serve as Scrum Master for one or more squads; facilitate all ceremonies and drive continuous improvement.
• Remove impediments, protect teams from external distractions, and foster a high-trust, high-velocity delivery culture.
• Keep teams accountable to a bi-weekly continuous release and improvement plan.
• Lead the execution of initiatives using the adopted methodology; assess and adapt to ensure quality of execution and delivery.
• Act as a trusted delivery advisor to product owners and business stakeholders.
• Monitor and track team performance using method-specific metrics.
• Adhere to Agile Standards and Practices, and apply PMLC & SDLC for project management activities.
• Ensure all activities and deliverables are coordinated and ready for production release.
• Manage Jira for backlog management, sprint planning, and delivery progress.
• Partner with Product Owners on backlog refinement and prioritization.
• Prepare and deliver presentations to communicate status, insights, and decisions.
• Identify opportunities to run working sessions/workshops leveraging Agile practices.

QUALIFICATIONS

• Agile Certification (CSM®, PSM® or equivalent); PMP® is an asset.
• 7+ years in delivery roles, including 5+ years as a Scrum Master in complex digital environments.
• Proven capability operating across Agile methodologies; familiarity with Agile Standards & Practices, PMLC, and SDLC.
• Expert-level proficiency with Jira and Confluence; knowledge of modern CI/CD practices is a plus.
• Track record leading large, cross-functional teams to successful outcomes.
• In-depth verbal and written communication, analytical problem-solving, and influence skills.
• Ability to manage ambiguity and operate effectively in high-pressure environments.

PREFERRED

• Experience in FinTech and Fraud domains.
• Experience with Pega is a strong asset.

EDUCATION

• Relevant degree or equivalent experience preferred.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.