Job Description

SOFTSWISS is growing, and we are seeking a skilled Scrum Master to join our team. If you are driven by excellence and share our values, we would love to hear from you.

About Product:

iGaming Platform

With our strong technical team, SOFTSWISS has created a secure iGaming platform that ensures the highest quality of service to clients worldwide. Through constant innovation, the iGaming Platform Team strives to maintain its competitive edge through state-of-the-art technology, providing clients with an unparalleled experience at any given time.

Purpose of the role:

Enable high-performing engineering teams by facilitating Agile practices, improving delivery efficiency, removing impediments, and driving continuous improvement across platform and infrastructure initiatives. The Scrum Master acts as a servant leader and coordination partner for cross-functional teams, ensuring effective collaboration, transparency, and sustainable delivery outcomes.

Key responsibilities:

• Support multiple engineering teams within the Platform Department.

• Facilitate Agile processes, remove impediments, improve delivery flow, and foster a culture of continuous improvement across platform and infrastructure-related initiatives.

• Having strong coordination skills, technical understanding of platform environments, and the ability to work with cross-functional teams including Engineering, Architecture, DevOps, Product, and Operations.

Required Experience:

• 3+ years of experience as a Scrum Master in technical or platform teams.

• Strong knowledge of Agile methodologies: Scrum Kanban Lean principles.

• Experience working with engineering, infrastructure, or platform departments.

• Excellent facilitation and communication skills.

• Strong conflict resolution and stakeholder management abilities.

• Experience with Jira and Confluence.

• Understanding of SDLC and software delivery processes.

• Ability to manage multiple teams simultaneously.

• Strong analytical and organizational skills.

• Practical experience using AI-powered tools to improve Agile delivery processes and team productivity.

• English and Russian proficiency at an upper-intermediate level (B2+)
  

Nice to have:

• Experience in Gambling/Betting or other high-load regulated industries.

• Background in product-driven companies.

• Understanding of modern software engineering practices and team delivery challenges.

• Agile or project management certifications (PSM, CSM, SAFe, PMP, etc.

Our Benefits:

• Full-time remote work opportunities and flexible working hours

• Private insurance

• Additional 1 Day Off per calendar year

• Sports benefit

• Comprehensive Mental Health Programme

• Free online English lessons with a native speaker

• Generous referral program

• Training, internal workshops, and participation in international professional conferences and corporate events.