Job Description

Scrum Master - Technology Services

He angitūtanga: The Opportunity
Auckland Council is on an exciting and ongoing transformation journey and is home to one of the largest ICT capabilities in Aotearoa. We now have a permanent opportunity for a passionate and experienced Scrum Master to join Technology Services to help build outcomes for Tāmaki Makaurau.As a Scrum Master, you’ll work closely with cross-functional delivery teams to foster high performance, remove impediments, and embed Agile practices. You’ll champion team events, facilitate collaboration, and support teams to continuously improve how they deliver value. Working within the wider Scrum Master Practice, you’ll help uplift agile maturity and shape how we work at scale across the organisation.

He kōrero mōu: About you
You’re a confident Agile delivery professional with at least 5+ years of experience as a Scrum Master. You’ve worked in fast-paced, complex environments—ideally with technical teams—and know how to support iterative delivery while keeping people at the centre.You’re also a skilled facilitator, problem-solver, and coach who can support individuals, teams, and leaders through change. A relevant Agile qualification (e.g. SAFe Scrum Master) is strongly preferred.

To succeed in the role, you’ll bring:
-Pragmatism and a growth mindset
-A strong understanding and practical application of Agile methodologies
-Excellent facilitation and communication skills
-A background working with technical delivery teams
-A desire to collaborate with fellow Scrum Masters as part of our Scrum Master Practice
-A passion for continuous improvement and uplifting team capability
You’ll also work closely with Product Owners to prioritise work, maximise value, and guide teams through backlog refinement, estimation, story splitting, and retrospectives.

Ngā āhuatanga kei a mātou: What we offer
At Auckland Council, you’ll be part of a collaborative, supportive environment working on large-scale initiatives that directly impact our communities. What you can expect:
-A forward-thinking, high-performing Agile team
-Flexible working options, including remote work
-A strong Agile community and active Scrum Master Practice
-Career development and exposure to one of NZ’s most complex ICT environments
-A workplace that values positivity, inclusion, and continuous learning

We encourage you to apply even if you don’t meet every requirement listed. What matters most is your ability to contribute to a purpose-driven environment where diverse experiences are valued. We know that transferable skills can come from experience gained from outside of work.

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive.

Together, we can create a Tāmaki Makaurau we can all be proud of.As part of our organisation, please view a range of our: benefits

Tono Mai: Apply Now!

Application close date: 25th of March 2026

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Employees in receipt of salary protection and/or on the predecessor Council terms and conditions of employment, please note that the salary protection and/or predecessor Council terms and conditions, including relocation, apply to your current position. Should you change to a new position (other than any secondment) you will be issued with a new employment letter of offer with current Auckland Council terms and conditions.