Job Description

We are seeking a Scrub Technician to support Territory Managers by assisting with equipment management, administration and case coverage within the operational environment. Requirements Key responsibilities Surgical procedure assistance Assist in handing instruments and supplies to the surgeon or surgical team during procedures. Prepare surgical drapes and sterile coverings for surgical sites. Anticipate the needs of the surgical team by preparing the appropriate instruments and supplies ahead of time. Identify opportunities to support sales and increase sales. Documentation and inventory management Document surgical procedures, including instruments used, materials and any specific notes related to the surgery. Assist in managing inventory by keeping track of surgical supplies. Relationship management Ensure customer satisfaction by addressing issues and providing timely solutions to product concerns. Escalate any unresolved queries to management in a timeous manner. General administration Conduct regular workshops with doctors and scrub sisters. Complete weekly and monthly reports, stock takes and quotes for repairs and product orders. Report any product-related adverse events to management. Qualifications and experience Essential: Matric. Advantageous: Anatomy training or qualification. Essential: 2+ years’ prior scrubbing or related experience. Valid driver’s licence. Clear background checks. Competencies Basic product knowledge of medical devices, their features, applications and benefits. Intermediate sales technique, including customer engagement and objection handling. Basic customer relationship management with healthcare professionals and institutions. Clear verbal and written communication with clients, internal teams and stakeholders. Intermediate presentation skills for product demonstrations and educational sessions. Intermediate team collaboration across the sales team and other departments. Knowledge of industry regulations, ethical selling practices and compliance.