GENERAL STATEMENT OF RESPONSIBILITY: Coordinate daily activities for the Hair Testing Screening Lab. Ensure the daily processing and testing is conducted in an accurate and efficient manner, following guidelines and regulations.
ESSENTIAL FUNCTIONS:
• Build, develop and manage high performing production teams capable of carrying out needed operations strategies, improving the overall operations. Drive accountability and initiate disciplinary action when appropriate.
• Establish and maintain department SOP’s and ensure compliance.
• Read, know, and adhere to all applicable sections of SOP’s.
• Ensure that daily, weekly and monthly KPIs are an accurate measurement of past and current performance and provide solid basis to drive proactive improvements as the business climate changes.
• Ensure timely and relevant content and KPIs are displayed on monitors for lab personnel.
• Provide leadership for problem resolution to facilitate improvements and improved working relationships within the entire organization; resolve problems.
• Ensure staff are appropriately developed and trained; maintain and document training.
o Identify training needs and assure that each individual performing tests receive regular in-service training and education appropriate for the type and complexity of the laboratory services performed.
o Evaluate the competency of all testing personnel and assure that the staff maintains their competency to perform test procedures and report test results promptly, accurately, and proficiently.
• Ensure department meets production goals and expected turnaround time for samples.
• Set department schedules, work assignments and production flow to handle fluctuating workload, and expedite workflow.
• Ensure all instrument maintenance requirements are completed; ensuring screening instruments are in good working order; document all maintenance and troubleshooting.
• Optimize stocking levels and inventory management and storage processes for reagents and supplies to ensure business continuity, effectively manage working capital and 99% inventory accuracy.
• Work with the Corporate Quality Control department to resolve quality issues and ensure requirements are being met.
• Implement new programs, tests, methods, instrumentation, and procedures by investigating alternatives; preparing proposals; and managing the performance of parallel and validation testing along with QC Officer.
• Perform, calculate, tabulate, evaluate, and summarize method validations per SOP for all instruments annually.
• Comply with Certifying Scientist request for re-analysis, additional documentation and corrective action.
• Serve as a back-up to screening chemist.
• Keep work area neat and clean.
• Carry out supervisory responsibilities in accordance with CRL’s policies and applicable laws.
• Be proactive in bringing ideas to management’s attention to improve productivity, services, quality, policies and procedures, cost savings and utilization of company resources.
• Continuously improve supervisory skills through in-house training, self-study methods and other available training resources.
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
• Ensure laboratory compliance and be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
Other duties as assigned.
JOB QUALIFICATIONS:
EDUCATION: A doctoral, master’s or bachelor’s degree in chemical, biological or clinical laboratory science, or medical technology from an accredited institution or equivalent.
EXPERIENCE:
• 4 years of pertinent laboratory experience for Technical Supervisor duties.
• 1 years of pertinent laboratory experience for administrative supervisor duties.
• Sample extraction experience is required.
SKILLS & ABILITIES:
• Good communication skills
• Strong organizational skills
• Ability to work under time constraints
• Superior chemistry analytical ability
• Good laboratory technique
• Detail oriented
• Critical judgment and decision making
• Ability to be at work and on time
• Ability and judgment to interact and communicate appropriately with other employees, clients and management
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions.
The following physical attributes are required for this position:
• Sitting for extended lengths of time
• Close vision requirements due to computer work
• Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone
• Lifting, up to 25 pounds
• Squatting or crouching
• Bending or stooping
• Constant moving around laboratory area
EQUIPMENT: Must operate and maintain automated testing instrumentation.
OTHER: Overtime as necessary; weekend work is required; some overnight travel may be required; specimens consist of body fluids and must be regarded as potentially infectious; exposure to caustics, flammables, solvents, carcinogens and reactive compounds
The employer shall, in its discretion, modify or adjust this position to meet the company’s changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion.
• denotes essential job function
An Equal Opportunity Employer
Pay Range: $26.00 - $48.00
Benefits for Full Time Employees:
CRL was originally founded as Enzyme Technologies in 1979 with our focus on clinical research and development. The name was changed to Clinical Reference Laboratory in 1983 when we began to offer commercial lab testing. Today, CRL has become one of the largest privately held clinical testing laboratories in the U.S., performing hundreds of thousands of tests every day for clients large and small. Our staff works around-the-clock to process and report results seven days a week.
We are driven each day to provide the useful insights people need to live healthy, safe, and productive lives. We serve insurers, employers, healthcare providers and their patients, colleges and universities, as well as federal, state, and local government agencies through a broad array of corporate and personal wellness programs, drugs of abuse testing programs, insurance risk assessment, and molecular diagnostics testing.
Together with FormFox, the nation’s leading provider of ECCF and electronic workflow solutions, we provide integrated solutions for workplace drugs of abuse testing, occupational health testing, and clinical lab testing services. CRL’s industry-leading turnaround times and state-of-the-art equipment and technology, paired with FormFox’s data management and digital workflow solutions, seamlessly connect all participants.
Our mission isn’t to be the most recognized lab, but to be the most trusted laboratory partner by providing personalized service, accurate testing, rapid turnaround time, and innovative systems and solutions. We conduct research, advance our test menu, pursue collaborations, discover new applications for existing data, and hold ourselves to the highest level of quality and client support standards, uniquely positioning our partners to achieve the best possible outcomes. And we do it all with a human touch.
