Job Description

Screening Officer

Posting Id 3313 Number of Positions 1 Department Community Services Division Community Standards Shift Monday to Friday Rate of Pay $46.18 - $54.33 Hourly Job Length/End Date 23 Weeks Job Type Temporary Part Time Replacement/New Position New Vacancy Posting Type Internal and External Posting Date 04/01/2026 Application Deadline 04/15/2026

Reporting to the Supervisor Adjudications, the Screening Officer will be responsible for conducting Screening Review appeals of Penalty Notices issued for contraventions of designated by-laws, in accordance with the City’s Administrative Penalty By-law.

Key Duties and Responsibilities

• Responsible for conducting daily Screening Review appeal appointments in the following formats: in-person, written/online and telephone appointments during regular business hours.
• Responsible for researching and assessing violations identified in Penalty Notices and delivering clear, well-reasoned decisions orally and in writing.
• Responsible for reviewing and processing Time Extension requests associated with late Screening Review applications, including making procedurally based decisions to grant or deny requests and clearly articulate those decisions.
• Consult and advise as required with the Supervisor of Parking Enforcement, and Supervisor of By-law Enforcement and Licensing, regarding non-compliant parking signs, and other by-law related issues.
• Other administrative duties as assigned.

Education and Experience

• College Diploma in Paralegal studies or equivalent
• 2 years related experience in Administrative Monetary Penalty systems, or related Adjudications
• Licensed member in good standing with the Law Society of Ontario considered an asset.

Required Skills/Knowledge

• Demonstrated ability to perform effectively in high-pressure environments and manage challenging or sensitive situations with professionalism
• Strong attention to detail, ensuring a high level of accuracy in all work
• Proven ability to work independently with minimal supervision, supported by strong organizational, time-management, and prioritization skills
• Ability to interact with tact, courtesy, discretion, and diplomacy when dealing with the public and staff at all levels
• Effective problem-solving skills, with the ability to independently assess issues and implement sound resolutions
• Knowledge of municipal by-laws, including Parking, Site Alteration, Property Standards and Animal By-laws, or the ability to conduct research to obtain such knowledge
• Ability to handle sensitive, confidential, and personal information in compliance with applicable privacy legislation, including the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)
• Demonstrated sound judgment and the ability to make informed, responsible decisions
• Commitment to continuous learning, personal development, and leadership growth
• Willingness to contribute innovative ideas and constructively challenge existing practices
• Strong written and verbal communication skills, with the ability to communicate openly, honestly, respectfully, and professionally
• Takes initiative to actively participate in a culture of learning, mentoring, and sharing knowledge
• Contributes positively to a respectful, inclusive, and collaborative workplace culture
• Demonstrated experience handling difficult customer interactions with patience, tact, and professionalism
• Must successfully obtain and maintain a satisfactory Police Vulnerable Sector Check
• Demonstrated alignment with and commitment to the City’s corporate values of Care, Collaboration, Courage, and Service

Leadership Competencies

• Demonstrates personal leadership
• Builds people and culture
• Cultivates open communication
• Shapes the future
• Navigates and leads through complexity and change

Attention Internal Candidates: All current City of Richmond Hill employees are required to apply via the ‘ View Jobs for Current Employees’ link on the City’s Careers Page

We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.