Screening Case Support Officer

About the NMC
Our vision is safe, effective, and kind nursing and midwifery practice that improves everyone’s health and wellbeing. As the independent regulator of more than 800,000 nursing and midwifery professionals, we have a key role to play in making this a reality.

About the Team
The Screening department is the first stage in the NMC’s fitness to practise process. You will be part of a small legal team where you will consider the concerns raised about our registrants, advising whether regulatory action is required or if further information is needed before a decision can be made. This is a key role in helping us to ensure the public is well protected.

About the Role
To process incoming fitness to practise referrals and associated correspondence efficiently and effectively ensuring the national registration database and case management systems are all updated accurately and within set timescales to assist with public protection. Undertake advancement tasks for cases to assist with progressing cases through the Fitness to Practise process.

About You
To review and accurately assess incoming fitness to practise documents, including new referrals, and provide administrative support to colleagues within the Screening department.

To provide a customer focused service in line with NMC customer service standards.

To communicate effectively with colleagues, managers, and stakeholder to effectively manage the department’s workload.

Please note that this role requires you to review and work with sensitive and distressing material relating to fitness to practice cases and you will be given the appropriate support to deal with this material.

The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.

Hybrid Working Policy

We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.

Our Pay Policy

It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.


Reasonable adjustments

We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vetting

All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.