Job Description

Industry/Sector

Not Applicable

Specialism

Operations Strategy

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance.

In operations strategy at PwC, you will specialise in developing and implementing strategic plans to optimise operational efficiency and drive business growth. You will analyse data, identify opportunities for improvement, and collaborate with cross-functional teams to enhance processes and achieve organisational objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Functions Strategy team works with clients across industries supporting engagements

· Developing enterprise & functional strategy (operating model, supply

chain, manufacturing & service operations) in partnership with C-suite

executives

· Conducting operational due diligence to assess process and technology

landscapes and create POVs

· Advising clients on transformation—operating model redesign, network

optimization, S&OP/planning, logistics, inventory, sourcing & procurement

· Developing future-state strategies for Operations-driven digital

transformation (analytics, automation, GenAI)

· Plan & lead projects / workstreams

o Convert problem statements into plans, estimates, and storyline

o Own project deliverables, manage scope, schedule and timelines

• Teaming & quality o Review outputs, provide feedback, and align with stakeholders
• Innovation & growth o Develop reusable collateral including templates, frameworks, GenAI agents, etc. o Support proposals and pursuits

Core responsibilities of Manager would entail (but not limited to)

As part of the team, you'll collaborate with experienced consultants and industry

professionals to help clients address complex business challenges. Specific

responsibilities include but are not limited to:

• Plan and run workstreams from diagnostic to roadmap; manage scope,
• schedule, budget, and risks
• Coach a 6–10 person pod; set expectations, review outputs, and give
• actionable feedback
• Translate US team expectations into structured tasks; align stakeholders
• across time zones
• Build analytical models and storylines that quantify impact (cost, service,
• resilience) and support decisions
• Reuse/enhance firm frameworks and templates; ensure quality and
• compliance
• Collaborate closely with India and US teams; drive consistent ways of working
• Contribute to proposals and pursuits; pilot automation/GenAI to improve
• delivery

Knowledge Preferred:

• Candidates are expected to demonstrate foundational knowledge in one or more areas
• of technology, along with strong analytical skills to effectively understand and address

client needs:

• Must-have skills
• Led multi-workstream
• delivery in ops/supply
• chain/transformation
• Strong problem solving and
• analytics; connecting process,
• data, and business value
• Coaching analysts/associates;
• raising deliverable quality
• Clear written and verbal
• communication; confident
• facilitation
• Build data-driven business
• cases and value-tracking plans
• Good to have skills
• Exposure to op model design, S&OP/planning, logistics, inventory, manufacturing, sourcing
• Excel/Slides; familiarity with SQL/Python or BI tools
• GenAI/automation to speed analysis and drafting
• Contributions to proposals, thought leadership, accelerators

Eligibility Criteria

• Bachelor’s; MBA preferred
• 7–10 years total experience with 2-4 years in operations/supply chain strategy
• or performance improvement; 1–3 years leading consulting teams
• Demonstrated success leading analysts/associates and managing
• multi-functional clients to outcomes

Travel Requirements

Up to 20%

Job Posting End Date