Job Description

SCO Payment Manager EMEA Region

Are you looking for a career move that will place you in a global financial organization?

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress

Team/Role Overview

The Payment Manager for the EMEA Region operates within the broader Procure to Pay (P2P) function, collaborating closely with invoice processing and other related teams. This role carries full leadership and supervisory responsibility, overseeing a team of experts dedicated to processing payments for EMEA countries. This position provides operational leadership to the Payments team based in Budapest, balancing both professional tasks and people leadership. The manager is responsible for driving root cause management for complex issues and serving as a key liaison across relevant internal and external teams, working with Process Owners to optimize processes. Strong communication, diplomacy, analytical thinking, a control mindset, and organizational skills are paramount. The role is directly accountable for the quality and timeliness of end results, and this position significantly impacts the overall performance and effectiveness of the P2P sub-function. Full supervisory responsibility includes ensuring the motivation and development of the team through professional leadership and directing daily tasks and responsibilities.

What you’ll do

• Supervise the daily workflow of payment processing and related issues, acting as a liaison to external and internal units to resolve issues and mitigate risk.
• Routinely handle complex issues that are substantial in departmental impact.
• Manage the intake of custom remediation activity to resolve issues prior to transformation.
• Evaluate subordinates' performance and make recommendations for year-end rating distribution, promotions, and terminations.
• Determine hiring needs to ensure adequate staffing levels.
• Operate with a limited level of direct supervision and exercise independent judgment and autonomy.
• Act as a Subject Matter Expert (SME) to senior stakeholders and other team members.
• Appropriately assess risk in business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activities of others and creating accountability for maintaining these standards.

What we’ll need from you

• A minimum of 10 years of work experience, with preferred experience in Procure-to-Pay (P2P) and payments.
• Familiarity with Accounting practices.
• Demonstrated strong leadership skills, analytical thinking, a robust control mindset, and excellent organizational skills.
• Consistently demonstrates clear and concise written and verbal communication skills, with strong English proficiency.
• Comfortable dealing with stakeholders at various levels.
• Proficient in Microsoft Office with an emphasis on MS Excel.
• Self-motivated and detail-oriented.
• Proven influencing and relationship management skills.
• Proactive leadership and motivational skills.
• Bachelor's degree.

What we can offer you

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-SM9

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Job Family Group:

Operations - Services

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Job Family:

Accounting Operations

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Time Type:

Full time

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Primary Location Full Time Salary Range:

Ft10,627,270.00 - Ft17,818,330.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi

View Citi’s EEO Policy Statement and the Know Your Rights poster.