Job Description

At John Boner Neighborhood Centers (JBNC), we know that student success doesn't happen only in the classroom. Strong schools, supported families, and connected communities all play an important role in helping young people reach their potential.

We're seeking a School Site Manager to join our Neighbor Success team and provide leadership for JBNC's community school sites. In this role, you'll bring together school staff, community partners, JBNC programs, and families to strengthen student achievement and family stability through our Family Success 2Gen approach

About the Role

The School Site Manager is a mid-level leadership position responsible for overseeing JBNC's community school programming and ensuring programs are effectively delivered, measured, and aligned with the needs of students and families.

You'll oversee the implementation of the community school model as well as Dreams to Scholars, an initiative focused on 529 plans and building a college-going culture. You'll also provide leadership to staff, collaborate closely with school personnel and community partners, monitor program outcomes, and ensure services remain aligned with organizational and funding requirements.

A Day in the Life

A typical day as a School Site Manager may begin at one of JBNC's partner schools, meeting with school leadership to discuss student and family needs, program performance, or upcoming initiatives. Later, you might meet with Community School Coordinators and Family Navigators to review caseloads, address challenges, and make sure families are being connected to the right resources.

Throughout the day, you'll balance relationship-building with program leadership—reviewing performance data, coaching staff, monitoring funding requirements, participating in a school or community committee, or working with partners to improve how services are delivered. You'll regularly move between JBNC and school sites, making this a role for someone who enjoys being engaged in the community rather than sitting behind a desk all day.

What You'll Do

Program Leadership & Management

• Oversee the day-to-day execution of assigned school-based programs and projects.
• Work closely with the Director of School-Based Services, Community School Coordinators, and Family Navigators to ensure services work together effectively.
• Monitor program performance and key metrics to ensure programs remain aligned with established goals.
• Identify challenges, address performance gaps, and implement improvements when needed.
• Help ensure a positive experience for students and families while maintaining program integrity.

Team Leadership & Development

• Provide direct leadership and support to assigned staff.
• Coach employees and provide meaningful feedback to strengthen individual and team performance.
• Support staff retention and professional development.
• Conduct appropriate evaluations and maintain accountability consistent with JBNC policies and values.
• Help create a positive environment where staff feel supported while remaining accountable for program outcomes.

School & Community Partnerships

• Build and maintain strong relationships with school leadership, personnel, families, and community partners.
• Maintain consistent engagement with assigned schools.
• Participate in school and community committees to strengthen coordination and alignment of services.
• Collaborate with partners to ensure programs are responsive to student and family needs.

Data, Compliance & Outcomes

• Ensure programs meet applicable funding and program guidelines.
• Oversee the accurate and timely collection and entry of program data.
• Monitor student experience, performance benchmarks, and other program outcomes.
• Review data regularly to identify opportunities for improvement.
• Prepare accurate reports for funding sources and partner organizations.
• Ensure ETO touchpoints and other required program documentation are completed on time.

What We're Looking For

We're looking for a people-focused program leader who can build relationships just as effectively as they can manage programs and performance. This role requires someone comfortable working across different environments and bringing schools, staff, families, and community partners together around shared goals.

Candidates should bring:

• Bachelor's degree in a related field.
• 3+ years of program development and leadership experience.
• 3+ years of experience in community-based human services.
• Strong written and verbal communication skills.
• Ability to build and maintain relationships with multiple stakeholders.
• Strong organizational skills with the ability to manage multiple projects and priorities.
• Comfort using technology and software applications, with the ability to learn new systems.
• Access to reliable transportation for regular travel between JBNC and school sites.
• Flexibility to work occasional evenings and weekends when needed.

What Success Looks Like

Success in this role means building strong, trusted partnerships with school personnel while ensuring JBNC's programs consistently deliver meaningful results for students and families.

You'll help Family Navigators effectively manage their caseloads, keep program data and ETO documentation current, monitor progress toward key performance measures, and use data to identify opportunities for improvement. You'll also be responsible for developing and retaining a strong team through coaching, support, accountability, and opportunities for professional growth.

Why Join JBNC?

John Boner Neighborhood Centers' mission is to inspire neighbors and partners to improve quality of life on Indianapolis' Near Eastside by providing tools for change and growth.

As a School Site Manager, you'll have the opportunity to turn that mission into action inside schools—bringing together education, family support, community resources, and strong partnerships to help students and their families move forward together.