Role: Attendance Officer
Academy: Outwood Academy Acklam
Start Date: 01 September 2026
Salary (Actual Salary): £23,390- £24,475
Working Pattern: 37 Hours Per Week, Monday to Friday, Term Time only plus 5 days
Are you passionate about ensuring every student maximises their potential through consistent attendance? As an Attendance Officer, you will be crucial in implementing whole-school strategies designed to improve attendance levels and actively reduce persistent absence. This role blends operational duties such as conducting home visits and late gate patrols with essential administrative support, requiring resilient engagement with students and parents to address attendance barriers.
Welcome from the Principal:
As Principal, I'm incredibly proud of our GOOD-rated, vibrant, and diverse 11-16 academy in Middlesbrough. We have nearly 1,200 students who benefit from our spectacular building, state-of-the-art facilities, and strong, inclusive community.
Our energetic and passionate academic and pastoral teams are committed to making a significant impact. This is evident in our consistently improving student outcomes, including being the highest performing school in the town on the Fairer Schools Index with 'Well Above Average' progress. Everything we do is driven by our ACKLAM values.
We are an outward-facing school that celebrates diversity and widens opportunities for both our students and the community. Staff love working here, and we trust you will too. We encourage you to submit an application or come for a look around.
If you have any questions or would like to visit the school, please contact Chloe Donnelly (HR Assistant) at c.donnelly@acklam.outwood.com.
You will drive whole-school attendance strategies by providing operational and clerical support to reduce persistent absence. This involves conducting the daily 'Late Gate' patrol and maintaining the academy’s registration and attendance Management Information System, including operating the automated system for contacting parents regarding absence.
A key function is direct engagement with students and parents to discuss reasons for absence, offering appropriate support and challenge. You will also prepare and present detailed attendance data for monitoring and reports, process referrals for Fixed Penalty Notices, and publicise attendance information through various channels.
The successful candidate must demonstrate the ability to effectively communicate with diverse audiences, both verbally and in writing, and possess excellent time management and organisation skills. Proficiency in standard ICT packages, particularly Microsoft Office and Excel, is essential. Required attributes include resilience and the ability to work effectively in difficult situations, including dealing with conflict, while remaining professional at all times.
The ability to build effective working relationships with all stakeholders, including students and parents, is crucial. Experience in a school environment or attendance-related role is desirable, as is using CMIS or SIMS software. A satisfactory DBS check is mandatory.
To view the person specification please click here
Outwood Grange Academies Trust (OGAT) places staff development at the heart of its strategy to deliver excellence, aiming to recruit, develop, and retain the best staff through the Outwood Institute of Education (OIE).
What will we do for you?
We offer a supportive package focusing on professional advancement, secure benefits, and work-life balance:
Secure Pay & Pension: Competitive salary, automatic pay progression, and enrolment in the Local Government Pension Scheme.
Training & Progression: Access to diverse CPD opportunities, including apprenticeships and vocational qualifications.
Flexibility & Leave: Flexible family policies, enhanced occupational benefits (with no qualifying period), and 25 days holiday, plus bank holidays for non-term time staff. (Holiday for part-time staff is calculated on a pro-rata basis)
Wellbeing & Perks: Dedicated mental well-being strategy, free on-site parking, employee discounts, and access to a comprehensive Employee Assistance Programme.
If you are looking for a rewarding, supportive role where you can truly make an impact, we encourage you to apply now.
Further Information on employee benefits can be found Click Here
To find our more about working for Outwood and to read a message from our CEO please Click Here
Please note, we reserve the right to close advertisements early, either on the advertised closing date, or sooner if required.
Outwood Grange Academies Trust is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children.
We are an award-winning multi-academy education trust with passion, purpose and people at our heart. We manage 41 transformative primary, junior, secondary and Post 16 schools up and down the North of England, from Redcar to Nottinghamshire, each celebrating very different identities but driven by a shared vision. Each academy is individually shaped around the community and children it serves.
We’re incredibly proud of how far our kind, creative and talented teachers and support staff go to make life better for our pupils and their families. It’s why we have built such a leading reputation in education and taken failing schools to Ofsted-rated outstanding in a record amount of time.
We are committed to putting students first, raising standards and transforming lives.
