Job Description

Outwood Grange Academy

Student Information Desk Receptionist

Salary (Actual Salary): £21,784.89 to £22,126.80

Working Pattern: 37 hours per week, term time plus 3 days. Permanent.

Start Date: As soon as possible.

We are looking for an individual who has high aspirations for students, who is committed, who has the skills and determination to make a significant difference to the lives of our students. If this sounds like you, join us as our SID Receptionist.

This is a forward facing role and the successful candidate should provide an effective and student-friendly first point of contact for students on all matters relating to academy life and provide a friendly and efficient reception service for the academy.

You must be approachable and welcoming along with having excellent organisational skills. The successful candidate will be confident and have great communication skills with an understanding of safeguarding children.

Full training and support will be given for the right candidate.

Welcome from the Principal:

Thank you for your interest in Outwood Grange Academy.

I am so pleased you are looking at this fantastic opportunity to work at Outwood Grange Academy. Our larger-than-average 11-19 academy is in the heart of Outwood, Wakefield, with easy access to major towns and cities via the motorway network.

As the Founding Academy of the Outwood Grange Academies Trust, we embody the organisation's core ethos: making students our fundamental priority, raising standards, and transforming life chances.

I am truly proud of the work we do to ensure all aspects of education are of the highest possible quality. This is driven by our staff's unwavering dedication, their commitment to enabling every student to achieve their potential. We are passionate about the importance of CPD for our teachers as they are our greatest resource and are best placed to inspire students.

If this is a vision that resonates with you, I look forward to meeting you to discuss what you have to offer.

• To view the Support Staff recruitment booklet, Click here

The SID Receptionist is responsible for providing a professional and efficient Reception service for the academy and administrative support. The key duties are:

• Front Desk & Student Support: Serve as the first point of contact for student reception, helping students access support services, tracking student arrivals and departures, and managing lost or confiscated property.
• Records & Data Management: Process, update, and validate student records, including data input and document filing.
• Logistics & Events: Administer and coordinate student bus travel (including after-school transport and fares) and support uniform distribution events and stock.
• General Administration: Provide general administrative assistance and handle meeting arrangements as needed.
• To view our Job Description, please click here.

Established experience in a reception or customer service environment is essential. You must demonstrate the ability to engage confidently and effectively with all stakeholders, including visitors, staff, students, and parents/carers, delivering a first-class reception experience.

Success in this role demands strong respect for confidentiality, excellent competency in standard ICT packages (proficiency in Microsoft Office is crucial), and the resilience to perform efficiently and effectively while expertly managing multiple, time-sensitive priorities.

• To view our Person Specification, please click here.

Outwood Grange Academies Trust (OGAT) places staff development at the heart of its strategy to deliver excellence, aiming to recruit, develop, and retain the best staff through the Outwood Institute of Education (OIE).

What will we do for you?

We offer a supportive package focusing on professional advancement, secure benefits, and work-life balance:

• Secure Pay & Pension: Competitive salary, automatic pay progression, and enrolment in the Local Government Pension Scheme.
• Training & Progression: Access to diverse CPD opportunities, including apprenticeships and vocational qualifications.
• Flexibility & Leave: Flexible family policies, enhanced occupational benefits (with no qualifying period), and 25 days holiday, plus bank holidays for non-term time staff. (Holiday for part-time staff is calculated on a pro-rata basis)
• Wellbeing & Perks: Dedicated mental well-being strategy, free on-site parking, employee discounts, and access to a comprehensive Employee Assistance Programme.

If you are looking for a rewarding, supportive role where you can truly make an impact, we encourage you to apply now.

• Further Information on employee benefits can be found Click Here
• To find our more about working for Outwood and to read a message from our CEO please Click Here

Note: If applying from an external job board, please click 'Apply' to access the working links on the Outwood Careers page

Please note, we reserve the right to close advertisements early, either on the advertised closing date, or sooner if required.

Outwood Grange Academies Trust is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practices and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children.