Residential Scheme Manager

Earn £24,638 per annum with great benefits including Health Cash Plan (this role is live in and includes a property onsite on a rent-free basis!)

Glenrose Court Sidcup

Permanent, Full time (37.5 hpw)

We can’t offer a CoS for this role

Home, a place where you belong

This is a great job opportunity for you to join our leasehold retirement team as live in Scheme Manager. If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then join us… You’ll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.

What you’ll do

• Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.

• Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.

• Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.

• Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers.

• Supporting our sales team when a new property becomes available, interviewing new potential customers and providing a warm welcome as our new customers move in.

Why join us

You’ll join manager Jill Blignautand our South-Eastteam, we’re super passionate about what we do! We’re a supportive bunch and like to assist each other to get the job done serving our residents. Be part of one of the UK’s Great Places to Work!

You have

• A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.

• Knowledge of the health and social issues that affect older people plus some experience in safeguarding and carrying out risk assessments.

• Able to work collaboratively with different partners.

• Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.

• A self-starter approach with the ability to work much of your time alone. You’ll be organised, bring initiative and be able to make your own decisions effectively.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview

• We mainly work Monday to Friday.

• You must be able to use technology for updating records, processing financials, completing online learning and collaborating with other colleagues.

• You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you

• 34 days leave (this includes bank holidays and a "me day"!), increasing to 39.

• Instant pay access with Stream

• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.

• Generous pension scheme with life insurance of 3x salary

Find out more

Click APPLY NOW to see our Scheme Manager Job Description,find out about us, for help to applyandfor all our benefits Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk.

Area Homeownership Retirement South East