The Department of Orthopedic Surgery is seeking a Scheduling Specialist I.

As a Scheduling Specialist I, you will create a positive patient experience by accurately and efficiently scheduling new and follow-up appointments for a busy Physical Therapy/Orthopedic department.

Job Duties

• Books, coordinates, and reschedules patient appointments.
• Registers patients in Epic system.
• Verifies insurance of new and returning patients.
• Greets patients in clinic and answers questions.
• Schedules surgeries, outpatient appointments, and admissions as requested.
• Answers telephone and routes patient calls.
• Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Assists with preparation of agendas, materials, meetings, etc.
• Assembles patient charts for next day visits; updates profiles on patients.
• Interviews new patients via telephone prior to scheduling appointment.
• Calls patients to remind them of their appointments.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• No experience required.

Preferred Qualifications

• Bilingual in Spanish.