About Kaizo Health
Kaizo Health is a recognized leader in patient-centered care. We combine evidence-based chiropractic, personalized rehab, and cutting-edge technology to help patients live pain-free, active lives. Over 100,000 individuals have trusted us to restore their mobility and improve their health.
Come join our team as a Scheduling Specialist!
Kaizo Health is looking for amazing fitness enthusiasts who are passionate about health care and wellness to work in a direct patient care setting. Ideal candidates love working with people and share in our mission of creating a “healthier, happier world."
The Scheduling Specialist is responsible for scheduling patients, performing administrative and financial duties, and providing excellent customer service to all patients and customers.
SPECIFIC RESPONSIBILITIES
1. Greeting patients over the phone in a professional manner.
2. Regularly checking voicemail throughout the day.
3. Accurately and efficiently scheduling appointments for services provided to optimize patient satisfaction/loyalty and provider time.
4. Sending emails to patients confirming appointments and attach necessary paperwork with minimal errors.
5. Monitoring and updating DemandForce appointment requests.
6. Tracking insurance submissions and alerting the appropriate team member in each clinic of upcoming submissions that are required.
7. Assisting with auditing, re-ordering charges, and closing out the clinics the following business day
8. Accurately entering demographics from patient paperwork received from clinic staff
9. Uploading New Patient Paperwork into the patient charts
10. Posting charges and balance batch before submitting the information to the Patient Services Center.
11. Maintaining patient accounts by accurately recording and updating personal & financial information.
12. Recording/collecting patient charges; monitoring credit extended to patients
13. Emailing daily statistics to clinic team members and managers as needed.
14. Marketing of SSR services, locations, and retail products; directing patients to the SSR website for more details when appropriate.
15. Accurately completing EOD spreadsheet and emailing it to the appropriate distribution list(s).
MINIMUM QUALIFICATIONS REQUIRED
BENEFITS
The story behind Kaizo Health:
What it’s like to be a member of our team:
https://vimeo.com/667920574/b26af43d33
Please do not contact the clinics directly regarding positions. If you are interested, please apply online at the link on this posting to be considered.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Kaizo Health (formerly Sport and Spine Rehab - same folks, new name!) provides state of the art comprehensive care by combining chiropractic, rehabilitation and patient education to eliminate symptoms, restore full function and promote a healthy lifestyle. Our highly qualified doctors provide care to a wide range of patients for a variety of musculoskeletal conditions.
Kaizo Health’s team includes doctors of chiropractic, doctors of physical therapy, certified strength and conditioning specialists, certified chiropractic sports doctors and doctors with specialty postgraduate degrees. Our doctors will be an essential part of your healthcare team as they coordinate their care plan with your primary care physician and are also able to identify other healthcare specialists for you if necessary.
In addition to providing progressive, effective care, Kaizo Health is very active in the local community. We promote wellness by supporting local employers and charitable organizations, providing screenings and consultations at health fairs as well as educational lectures.
