Responsibilities:
Responsible for scheduling surgeries for all outpatient services of the facility.
Works closely with physicians and their office staff to ensure all information is on the surgical reservation is correct.
Obtains a completed electronic surgical reservation and enters the surgical case data into a computerized scheduling system in a timely manner. (All 14 pieces of information required- along with special request)
Interacts with many departments ensuring a proper level of equipment and supplies are available for surgery.
Notifies proper staff when a surgeon request “special” equipment, supplies or vendor.
Verification of next day surgery schedules along with the correct ordering of cases from surgeon and operating room staff.
Must reach out to specialty nurse if preference cards need to be added or current preference cards need updating. Also, if unsure on which preference card to select, must call specialty nurse to confirm.
Follow process for reschedule or cancelled surgical cases according to standard work that has been written for the Surgical Home.
Works closely with the nursing supervisor, nurses in the surgical home and operating room specialty nurses to ensure accurate information is entered into the system.
Communicates all changes in the schedule to all involved in surgical services.
Trained personnel as backup for scheduling surgeries.
Strong computer knowledge and experience working with an Electronic Medical Records (EMR) system.
Ability to handle a high volume of incoming phone calls and prioritize workload.
Demonstrate a high level of professionalism in dealing with confidential and sensitive information.
Qualifications:
Excellent phone etiquette
Basic knowledge of computer software skills
High school diploma or GED
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.
McLeod Health is the region's destination for medical excellence. Our excellence extends from the Midlands to the Coast along the border of North and South Carolina - serving more than one million people. As medical needs grow – we grow, expand, and improve our facilities and services.
The McLeod Health network is comprised of 7 hospitals with locations in Florence, Darlington, Dillon, Manning, Cheraw, Loris, and Little River. We have also expanded into the Carolina Forest area of Myrtle Beach with physician practices, outpatient services and a free-standing emergency department.
Founded over a century ago, McLeod is a locally owned, not-for-profit healthcare system which features the strength of 850 physicians and 2,700 registered nurses, and approximately 15,000 team members. McLeod constantly seeks to improve patient care with efforts that are physician led, data-driven and evidence-based.
