Job Description

Join St. Joseph Regional Medical Center in Lewiston, Idaho—where nationally recognized quality meets small-town heart. We’re proud to be recognized for excellence and patient safety, including an “A” Hospital Safety Grade from The Leapfrog Group, inclusion in Becker’s list of “Great Community Hospitals,” and U.S. News & World Report accolades for maternity care. Here, you’ll find a teamwork-first culture, leaders who support you, and coworkers who genuinely have your back. New grads are welcome—we’re committed to training, mentoring, and helping you build confidence as you grow. And because we know great care starts with taking care of our people, we offer competitive benefits and a workplace you can feel good about. If you’re looking for a place to do meaningful work, build a career, and feel proud serving your community—you belong at St. Joe’s.

The Scheduling Coordinator is responsible for managing and coordinating procedure appointments and ensuring efficient patient scheduling within the department. This role serves as the central liaison among staff, physicians, and patients, providing clerical and administrative support. The Scheduling Coordinator ensures that all scheduling procedures comply with hospital protocols and supports accurate documentation, billing, and supply tracking. This position contributes significantly to the seamless operation of the department through effective communication and organizational excellence.

Essential Functions

• Schedule surgical procedures following established guidelines and protocols.
• Maintain and order necessary supplies for surgical services.
• Prepare and organize charts, including obtaining and filing medical history and physical documents.
• Communicate effectively with physician offices for timely and accurate scheduling.
• Manage anesthesia supply and time charges, surgery billing, and implant billing/tracking.
• Maintain and update tissue tracking and implant documentation.
• Edit and manage surgeon preference cards.
• Serve as receptionist and administrative support within the operating room department.
• Adhere to departmental policies and contribute to ongoing quality improvements.
• Support compliance with infection control and safety practices.

Knowledge/Skills/Abilities/Expectations

• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in scheduling systems, order entry, and electronic medical records.
• Knowledge of medical terminology and healthcare processes.
• Ability to work collaboratively with interdisciplinary teams.
• Customer-service orientation and professionalism in interactions with patients and staff.
• Commitment to the hospital's mission, values, and service philosophy.
• Ability to work in an environment with exposure to biohazards and communicable diseases.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Licenses/Certifications

• None required

Experience

• Minimum of one year of experience in a medical office setting required.
• Prior experience in surgery scheduling, healthcare billing, or operating room administration strongly preferred.
• Proficient in clerical tasks and use of scheduling software.