Job Description

Scheduler / Scheduling Coordinator – Home Care (In-Office)

Location:

Wichita, KS

Employment Type:

Full-Time

Pay Range:

Up to $18/hour (based on experience)

Our Home Care agency is seeking a highly organized and dependable Scheduling Coordinator to support our day-to-day operations in the Wichita area. This is an in-office role responsible for managing caregiver schedules and ensuring all client shifts are properly staffed.

This position plays a critical role in maintaining consistent care by coordinating schedules, handling call-outs, and communicating with caregivers and clients. It is a fast-paced role that requires strong communication skills, attention to detail, and the ability to problem-solve quickly.

This role is ideal for someone with experience in non-skilled home care who understands caregiver scheduling, client needs, and the urgency required to maintain full coverage.

Key Responsibilities

• Create, manage, and adjust caregiver schedules to ensure all client shifts are fully staffed

• Respond to call-outs and last-minute scheduling changes by securing coverage quickly

• Communicate with caregivers regarding availability, assignments, and schedule updates

• Coordinate new client starts by matching caregivers based on skills, availability, and location

• Maintain accurate scheduling records in EVV or scheduling systems

• Monitor attendance, punctuality, and overall scheduling efficiency

• Work closely with leadership to identify coverage gaps and staffing needs

• Provide excellent customer service to caregivers and clients

• Support general office and administrative tasks as needed

Required Qualifications

• Minimum 1 year of experience in scheduling, coordination, or dispatching (home care preferred)

• Experience working with caregivers such as PCAs, HHAs, or CNAs preferred

• Strong communication skills (phone, text, and email)

• Highly organized with the ability to manage multiple priorities

• Comfortable using scheduling systems, EVV platforms, or similar software

• Ability to problem-solve quickly in a fast-paced environment

• Reliable, punctual, and detail-oriented

Preferred Experience

• Experience with EVV systems such as HHAeXchange, ClearCare, or similar

• Prior experience in a high-volume home care or healthcare environment

• Understanding of caregiver availability, compliance, and client matching

• Bilingual (Spanish) is a plus

Compensation and Benefits

• Pay up to $16/hour (based on experience)

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Paid training and onboarding

• Paid Time Off and sick time

• Life insurance coverage

• Short-term and long-term disability options

• Opportunities for advancement within the organization

What to Expect

• A fast-paced, team-oriented office environment

• Direct impact on client care and caregiver support

• Opportunity to grow into operations or leadership roles

• Stable, full-time in-office position