Job Description

Scheduling Coordinator – Home Care | $25–$27/hr | Weekly Pay | Full-Time

Location: Londonderry, New Hampshire

Full-Time | In-Office Role

Spanish Speaking/Bilingual Preferred

As a Scheduling Coordinator, you will play a key role in the day-to-day operations of a growing home care organization supporting PCA services. Your work directly impacts both caregivers and clients by ensuring schedules run smoothly and care is delivered consistently.

This is a fast-paced, team-oriented role where you will manage caregiver schedules, communicate with clients and staff, and help maintain high service standards across the organization.

Pay and Compensation

• $25–$27 per hour (based on experience)

• Weekly pay

• Full-time, stable hours

Key Responsibilities

• Develop and maintain daily and weekly caregiver schedules

• Coordinate assignments based on client needs, caregiver availability, and skill sets

• Adjust schedules to accommodate call-outs, changes, and new cases

• Serve as a primary point of contact for client scheduling inquiries

• Communicate schedule updates clearly to caregivers and clients

• Maintain accurate scheduling records in the agency’s system

• Track caregiver availability, time-off requests, and coverage needs

• Resolve scheduling conflicts and last-minute changes efficiently

• Collaborate with operations and clinical teams to ensure continuity of care

• Assist with onboarding caregivers related to scheduling processes

• Respond to client concerns professionally and in a timely manner

• Ensure schedules meet state requirements and agency policies

• Monitor attendance and report missed or late visits

• Support general office operations including phones, documentation, and coordination

• Participate in an on-call rotation as needed

Qualifications

• Minimum of 2 years of scheduling experience required

• Home care or home health experience required

• High school diploma or equivalent required; Associate degree preferred

• Experience with scheduling systems and EHR platforms

• Familiarity with HHAeXchange, AccessEMR, or similar systems preferred

• Strong organizational and multitasking skills

• Ability to work in a fast-paced environment and handle pressure

• Excellent communication and interpersonal skills

• Proficient in Microsoft Office

• High level of professionalism, reliability, and confidentiality

• Bilingual (Spanish or other language) is a plus

What to Expect

• Team-oriented and supportive work environment

• Consistent, structured schedule with clear expectations

• High-impact role within a growing organization

• Opportunity for growth and advancement

Our Commitment

• Build strong, respectful relationships with staff and clients

• Deliver consistent, high-quality service

• Maintain a culture of accountability and communication

• Provide the tools and support needed for success