Job Description

Job Type: Full-Time

Job Location: Onsite – Waukee Office

Hours: Monday–Friday, 8am–5pm

Access Systems, a dynamic and fast-growing company, is actively hiring a Scheduling Coordinator. You will have a diverse range of logistics planning and customer service-related duties—compensation up to $22/hour.

What You’ll Be Doing as a Scheduling Coordinator:

• Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
• Serve as the project lead for each copier installation, ensuring timelines, resources, and communication flow are aligned.
• Work cross-functionally with Sales, Warehouse, and Service teams to anticipate scheduling conflicts and resolve issues proactively.
• Communicate project timelines and updates to customers, providing a high-touch service experience from start to finish.
• Look for ways to optimize scheduling processes to improve efficiency, reduce errors, and enhance the customer experience.

What We're Looking For in a Scheduling Coordinator:

• 1-3 years related customer service, planning, or logistics experience.
• Strong organizational, multitasking, and relationship building skills.
• Ability to multitask and have high attention to detail.
• Excellent verbal and written communication expertise via phone and in-person.
• Extensive software skills - Microsoft Office.

Join Our Team and Enjoy:

• Full Benefits Package, including Medical, Dental, and Vision Insurance.
• Matching 401(k) Retirement Savings Plan.
• Continuous Training Opportunities and Career Advancement.
• Company Events, Team Events, Holiday Banquets, and Incentive Trips.
• Position located in our state-of-the-art campus in Waukee that includes onsite gym, employee lounge, and much more!