Job Description

Xtreme Clean Sanitisation & Restoration has rapidly grown into one of the largest and most trusted restoration providers in the country. With continued national expansion, we’re looking for a Scheduling Coordinator to join our team.

This role is ideal for someone who enjoys a mix of customer service and administration, thrives in a fast‑paced environment, and is confident supporting both clients and internal teams. If you’re organised, adaptable, and ready to contribute to a high‑performing team, we’d love to hear from you.

About the Role

As a Scheduling Coordinator, you will play a key role in ensuring smooth operations across our restoration projects. Your responsibilities will include:

• Providing exceptional customer service to clients and their customers.
• Scheduling and managing technician appointments.
• Communicating effectively with restoration technicians.
• Reviewing technician reports and submitting them to clients.
• Completing a range of administrative tasks to support the team.
• Preparing and submitting job costings.
• Building and maintaining strong relationships with customers, clients, and contractors.
• Supporting the coordination of insurance‑related restoration work.

What We’re Looking For

• Administration or Scheduling experience is highly desirable.
• Strong computer skills, including Microsoft Office and system‑based applications.
• Excellent written and verbal communication skills.
• High attention to detail and strong organisational skills.
• A positive, team‑focused attitude with the ability to adapt to process changes.
• A proactive mindset and the drive to excel in a KPI‑driven environment.

What Xtreme Clean can offer

• A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work.
• A competitive remuneration package based on your experience level.
• Access to our Employee Assistance Program.
• A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth.
• A seamless induction, professional development and learning opportunities.
• Modern office facilities and resources.

Xtreme Clean is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please note: Only short-listed applicants will be contacted.

If this sounds like the role for you, apply now!