Job Description

Assistantly is a talent-matching and placement company connecting high-performing remote professionals with fast-moving client businesses. We provide structured support and coaching to help our team members thrive in dynamic environments.

As a Scheduling Coordinator, you will play a pivotal role in managing and optimizing schedules for a large team of EMT professionals. Your work ensures operational efficiency, compliance, and high team satisfaction across our healthcare operations.

Key responsibilities include:

• Develop, manage, and optimize schedules for 600+ EMT team members to ensure adequate coverage and compliance.
• Monitor EMT certification statuses and track renewals/expirations to maintain regulatory compliance.
• Process PTO requests, shift pickups, and swap requests while balancing business needs and team satisfaction.
• Administer attendance monitoring, maintain records, and escalate patterns according to HR and Operations guidelines.
• Act as a liaison between Operations and HR, supporting cross-functional programs such as the Flex-EMT initiative.
• Coordinate staffing for special events and urgent ad hoc requests.
• Manage scheduling logistics for the New Hire Academy and support onboarding activities.
• Respond to scheduling requests with a solution-oriented approach, ensuring operational needs are met.
• Utilize Excel and workforce management/scheduling systems to improve efficiency, accuracy, and reporting.

Requirements

• 3+ years of scheduling, workforce coordination, or operations support experience in a high-volume environment

• Experience managing complex schedules for large teams (100+ staff)
• Advanced Microsoft Excel skills for tracking, reporting, and analysis (including formulas, pivot tables, and data management)
• Experience using workforce management or healthcare-related scheduling platforms
• Business-fluent English proficiency
• Experience acting as a liaison between Operations and HR on scheduling, attendance, and PTO matters
• Available during Pacific Time (PT) business hours and for after-hours support as operational needs arise

Preferred Qualifications:

• Experience supporting scheduling or operations in healthcare, emergency services, or other regulated environments
• Experience tracking certifications and compliance items for a workforce
• Experience supporting scheduling logistics for onboarding or new-hire programs

Benefits

• Competitive salary
• Paid US holidays
• Paid wellness days
• Health & wellness allowance
• Monthly profit sharing
• Long-term placement with real growth
• Continuous upskilling in AI, Operations, and Leadership
• Dedicated success coaching and support through Assistantly