Job Description
Beginning in 1947 with just one man, Del Beutler, Villara has been offering innovative products and services and outstanding customer service for more than seven decades all thanks to the people that work here. We fulfill our mission by recruiting, training, promoting and rewarding an incredible team of individuals whose commitment to creating and developing peerless products and services allows our business to flourish. We know we can rely on Villara's values and guiding principles and we benefit from Villara's commitment to our on-going professional and personal development.
We believe in Building People…Building Trust…Building Dreams.
The Startup Coordinator is responsible for supporting daily operations related to startup scheduling, builder coordination, reporting, and dispatch functions. This role ensures accurate tracking, timely scheduling, and effective communication between internal teams, technicians, and builders.
Technical Responsibilities of the Job
• Manage startup scheduling for all builders to ensure timely completion of jobs.
• Review and process open jobs startup reports, including reschedules and follow-ups.
• Coordinate unoccupied warranty scheduling across all builders.
• Provide dispatch support including scheduling updates and job coordination.
• Review parts ready report and schedule startups accordingly.
• Generate and maintain TECO reports and verify job readiness.
• Track and verify power confirmations, including no power at AC set conditions.
• Monitor and address no finish reported at AC set reports and tags.
• Review AC set pass reports and monitor job statuses such as on hold and in progress.
• Track and manage two system reports and related tags.
• Complete ServiceTitan customer chat closeouts accurately and timely.
• Provide clerical support to technicians and supervisors as needed.
• Complete AC set job close out tasks within dispatch systems.
• Maintain professional email correspondence with internal and external stakeholders.
• Respond to and manage startup direct line communications.
Education
High school diploma or GED required. Relevant experience in scheduling, dispatch, or administrative support preferred.
Villara Corporation is an equal opportunity employer. In compliance with all Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sex stereotype, gender, transgender, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, sexual orientation, military or veterans status or any other legally protected status. We are prepared to make reasonable accommodation, as necessary, per the Americans with Disabilities Act for our application and interview process. If you require accommodation, please notify Human Resources. Villara Corporation conducts drug testing in accordance with our “Zero Tolerance” drug policy. Villara Corporation is an “At-Will” employer as defined by the California Labor Code.