Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Scheduling and Authorizations Specialist in South Africa.

This role offers an opportunity to contribute to the smooth delivery of healthcare services by ensuring efficient coordination of patient scheduling and insurance authorization processes. You will play a key part in supporting timely patient care by managing appointments, securing prior authorizations, and maintaining accurate documentation across healthcare systems. Working remotely in a US-based schedule, you will collaborate closely with healthcare providers, patients, and insurance companies to resolve administrative and authorization-related issues. The position requires strong organizational skills, attention to detail, and the ability to manage multiple workflows in a fast-paced healthcare environment. It is well suited for someone who enjoys structured operational work that directly supports patient access to care. You will also contribute to ongoing process improvements that enhance efficiency and compliance across scheduling and authorization workflows.

Accountabilities:

• Coordinate and manage scheduling for patient appointments, assessments, and healthcare services in an efficient and timely manner.
• Request, track, and secure prior authorizations from insurance providers to support uninterrupted patient care.
• Maintain accurate and up-to-date records within electronic health record (EHR) systems and other operational platforms.
• Communicate effectively with healthcare providers, patients, and insurance companies to resolve scheduling or authorization issues.
• Monitor authorization statuses and proactively follow up on pending requests to prevent delays in care delivery.
• Support process improvement initiatives aimed at increasing workflow efficiency and ensuring payer compliance.
• Ensure proper documentation and adherence to internal policies and healthcare regulations.
• Collaborate with cross-functional teams to optimize scheduling and authorization processes.

Requirements:

• Associate’s degree in Healthcare Administration or a related field is preferred.
• Minimum of 2 years of experience in healthcare scheduling, insurance authorizations, or a related administrative healthcare role.
• Strong proficiency in electronic health record (EHR) systems and standard office software tools.
• Experience with platforms such as Waystar, Central Reach, or similar systems is a strong advantage.
• Excellent organizational skills with strong attention to detail and accuracy.
• Strong verbal and written communication skills, with the ability to interact professionally with multiple stakeholders.
• Ability to work independently in a fully remote environment while managing multiple priorities effectively.
• Strong problem-solving skills and ability to follow up persistently on pending tasks.
• Comfortable working US business hours (9 AM – 5 PM EST) from South Africa.

Benefits:

• Fully remote position with the flexibility to work from home.
• Stable full-time role aligned with US working hours (9 AM – 5 PM EST).
• Opportunity to work in a healthcare operations environment supporting patient care delivery.
• Exposure to healthcare systems, insurance workflows, and EHR platforms.
• Collaborative and structured remote working environment.
• Opportunity to contribute to process improvements and operational efficiency.
• Professional experience within a fast-paced healthcare administrative setting.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1