As one of AFR’s Top 100 Fastest Growing Companies, a dual winner of the Victorian Training Awards for Apprenticeship Development (2022 & 2023) and a leader in our chosen fields, New Plumbing Solutions (NPS) is continuing to grow nationally across plumbing, maintenance, civil, water operations and digital metering services.
From humble beginnings, NPS has grown into a national organisation supporting industry, government and water authorities across Australia. We are passionate about delivering high-quality essential services to the communities we support.
At NPS, our people and culture are a key part of our success. We are progressive, responsive, play as a team and genuinely give a sh*t about our people, customers and communities.
We are looking for an enthusiastic and organised Scheduling Administrator to join our Water Operations Division based in Sydney.
This role is ideal for someone with scheduling or customer service experience who enjoys working in a fast-paced environment and being part of a supportive team.
You will support the coordination of field-based employees working across Metro and Regional Sydney, helping ensure jobs are scheduled efficiently and projects continue running smoothly.
You are proactive, organised and enjoy working in a busy environment where no two days are the same.
You will ideally bring:
Most importantly, you are a team player who enjoys helping others and providing great service.
As part of our recruitment process, we use AI-enabled screening technology during the early stages of recruitment to support efficient and consistent application reviews. There is always a human element throughout the process, with our team personally reviewing shortlisted candidates and engaging directly throughout the recruitment journey.
New Plumbing Solutions is committed to providing equal employment opportunities and embracing diversity.
If this sounds like the right opportunity for you, we’d love to hear from you.
Established in 2009, NPS provides high quality, safety-first plumbing maintenance and civil works for water and sewage to government and commercial customers.
NPS operates as a structure with four divisions – Plumbing Maintenance Services and Water & Sewer Civil Services, Gippsland Water and Metering & Plumbing services.
Customer service excellence is at the heart of our culture. It’s the cornerstone of the NPS ‘way’. We understand our visibility and the way we conduct ourselves in the community reflects on the reputation of our customers. We can guarantee our trade’s team display the utmost professionalism while delivering high quality plumbing services.
Customer first approach
With our ‘customer first approach’ we are committed to ensuring the highest quality customer experience is achieved. We will have the most experienced and competent field personnel on the job, fully trained to exceptionally represent our client’s brand in the field.
Communication and Customer Service are paramount to the success of any contract. Along with high attention to detail, we are organised, efficient, reliable and flexible in both the delivery of services and the management of our contracts.
Industry leading innovation
NPS considers itself at the forefront of innovation in the industry from its onsite practices to operations and management. At the core is our Integrated Job Management, Scheduling, Asset Management and Inventory Management system – AroFlo.
