Job Description

Required Qualifications

Education: High school diploma or equivalent.

Experience: At least 1 year of direct, hands-on surgical scheduling experience, including full-cycle surgical case coordination from initial scheduling through preoperative readiness.

Certifications: None required.

Technical Skills: Experience with surgical case scheduling, operating room (OR) block scheduling, insurance preauthorizations and denial follow-up, preoperative testing, medical clearances, surgical documentation, and order transcription.

Other Requirements: Ability to work onsite during the stated schedule and coordinate with surgeons, OR teams, and clinical staff throughout the surgical scheduling process.

Preferred Qualifications

• 2 or more years of direct surgical scheduling experience.
• Hands-on Epic experience supporting surgical scheduling workflows.
• Associate’s or bachelor’s degree.
• Experience supporting orthopedic spine, general/bariatric, gynecologic oncology, or uro-gynecology surgical services.

Key Responsibilities

• Manage surgical scheduling from receipt of the surgical request through case booking and coordination of preoperative requirements.
• Coordinate OR block scheduling, case dates, and scheduling changes with surgeons and operating room teams.
• Coordinate insurance verification, surgical preauthorizations, and follow-up on authorization denials or outstanding payer requirements.
• Coordinate preoperative testing, medical clearances, and required clinical documentation.
• Enter or transcribe surgical orders and maintain accurate case and patient records.
• Track outstanding documentation and preoperative requirements to help ensure surgical cases are ready to proceed.
• Communicate with patients, physician offices, surgical teams, and other departments regarding case scheduling and preparation.